Harris ITMG321 Week 4 Summary Review Questions
Week 4 Summary Review Questions
1. Describe the components of an internal/external communications plan.
An internal communications plan is for anyone who has been involved in the planning of the project.
The external communications plan is built for anyone who has not been involved, but need to be.
2. True or False? Communication plans include formal and informal methods of communication.
True, they include both formal and informal, both written and verbal.
3. Describe the different report types, audience and frequency of delivery.
Report type Audience Frequency
High-level report Senior management Monthly
Report Sponsor Weekly or monthly
Project report Project team Weekly
Task report Individual team member As needed
Seller report External sellers As needed
4. Describe the challenges of communicating with remote team members.
Different time zones
Special communication preferences
Functional or hierarchical barriers
Language barriers
Technology barriers
Cultural differences
5. True or False? The tools and techniques for procurement planning include performing a make-or-buy analysis and consulting internal experts.
True
6. What should be considered during make-or-buy analysis?
Whether the task or deliverable can be provided internally.
If the task or deliverable can be provided internally, whether the risk is higher or lower than providing it externally.
If the internal resources are used, what the impact on other projects will be. What the expected cost will be when providing the task or deliverable internally and externally. Ensure the cost comparison includes overhead cost for the internal resource and the additional cost of managing the seller (contract administration, which is often estimated to be ten to twenty percent of the contract value). Whether the organization will lose an opportunity to gain a critical competency if the deliverable is outsourced
7. Describe the three common examples of
1. Describe the components of an internal/external communications plan.
An internal communications plan is for anyone who has been involved in the planning of the project.
The external communications plan is built for anyone who has not been involved, but need to be.
2. True or False? Communication plans include formal and informal methods of communication.
True, they include both formal and informal, both written and verbal.
3. Describe the different report types, audience and frequency of delivery.
Report type Audience Frequency
High-level report Senior management Monthly
Report Sponsor Weekly or monthly
Project report Project team Weekly
Task report Individual team member As needed
Seller report External sellers As needed
4. Describe the challenges of communicating with remote team members.
Different time zones
Special communication preferences
Functional or hierarchical barriers
Language barriers
Technology barriers
Cultural differences
5. True or False? The tools and techniques for procurement planning include performing a make-or-buy analysis and consulting internal experts.
True
6. What should be considered during make-or-buy analysis?
Whether the task or deliverable can be provided internally.
If the task or deliverable can be provided internally, whether the risk is higher or lower than providing it externally.
If the internal resources are used, what the impact on other projects will be. What the expected cost will be when providing the task or deliverable internally and externally. Ensure the cost comparison includes overhead cost for the internal resource and the additional cost of managing the seller (contract administration, which is often estimated to be ten to twenty percent of the contract value). Whether the organization will lose an opportunity to gain a critical competency if the deliverable is outsourced
7. Describe the three common examples of