Carrie "Shellie" Cobbs
Facility Planning
HCS 446
Terrie Rill
August 10, 2014
Facility Planning Part I Designing a facility and the departments contained within it is a daunting task in the beginning. Research and planning are key steps that must be well thought out and executed for the most return on the space. Space is a high premium for hospital organizations that are looking to expand their impact on the community they serve. Whether the organization is looking to refurbish an existing space, build new construction, or possibly a combination of the two, proper skill and understanding of space design is essential to utilizing the available resources and financing.
Description of the facility This student chose to do a family care clinic that is attached to a hospital. The clinic is located off the main atrium of the hospital in the attached medical office building. The floor plan is designed to hide the chaos of traditional medical office medical assistant (MA) stations where physicians and staff gather to coordinate patient care. Having the family care clinic attached to the main hospital through the atrium gives the hospital more direct options to refer patients directly to their own clinic. Focusing on the patient experience is vital to the facility design. Removing the visual and audio clutter that patients walk through during their visit will help increase patient satisfaction. Health and wellness is on an upward trend in health care. Creating a calming and proactive environment will help the patient continue to seek health care. When patients have a calming entrance to their health care providers office it sets the tone for the entire visit. Reducing the clutter of registration and paperwork will increase patient satisfaction and hopefully reduce the confusion in the check-in process. Educating patients about their health care and how they are instrumental to the final outcome is difficult. Creating