HCS 451 Organizational Performance Management

Organizational Performance Management Organizations across the board monitor performance in order to be profitable, and make their stakeholders happy, including healthcare organizations. The following paper will address similarities along with differences among three specific healthcare organizations; long-term care, VA hospitals, and community/public health systems. We will also discuss how each organization monitors performances, and how each organization achieves regulatory and accreditation compliance. Communication with leadership in order to align organizational goals, and compliance with regulations and development of risk and quality management systems will also be addressed. Long-term care, VA hospitals, and community/public health systems may be different in the patients that they treat, but overall they are fairly similar. The top priority of all three organizations is to care for their patients and stakeholders, and staff performance has to be top priority for the management team of any one of those three organizations. Long-term care usually requires more staff to care for the patients who are 65 or older, and in declining health therefore requiring a bigger management team usually consisting of a Director of Nursing, Assistant Director of Nursing, Registered Nurses, Licensed Practical Nurses, Certified Medication Aides, and Certified Nurse Assistants just for direct care to a patient. There is also the dietary department that makes meals for the patients, and if therapy is needed there are more people involved as well such as representatives for Medicare or Medicaid insurance since most elderly people are covered under one or both. Imagine having all of these people working for one patient, this is what happens in long-term care. Many people working as a unit to help individual patients. Most long-term care facilities are privately owned, and employ anywhere from a few people up to hundreds of people.
The Department of Veterans

References: JCAHO (Joint Commission on Accreditation of Healthcare Organizations) Joint Commission Standards. 2000. Retrieved from www.jcaho.org/standard/jcstandards.html Keeping the Right People (Performance Management) http://hrcouncil.ca/hr-toolkit/keeping-people-performance-management.cfm Kliff, S. (2012, November 12). Five facts about veterans’ health care. Retrieved from http://www.washingtonpost.com/blogs/wonkblog/wp/2012/11/12/five-facts-about-veterans-health-care/ LongTermCare.gov. (). Retrieved from http://longtermcare.gov/the-basics/how-much-care-will-you- need/ Performance Management Organizational Performance Management (U.S. Office of Personnel Management) http://www.opm.gov/services-for-agencies/performance-management/organizational-performance-management/ Selid, B., & Galantowicz, S. (2005, February). Risk Management and Quality in HCBS: Individual Risk Planning and Prevention, System-Wide Quality Improvement. , (), . Tyler, D. A., PhD., & Parker, V. A., D.B.A. (2011). Staff teamwork in long-term care facilities. Research in Gerontological Nursing, 4(2), 135-146. doi:http://dx.doi.org/10.3928/19404921-20100706-01