Health: Sociology and Social Care
HNC/D Health and Social Care
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UNIT DIRECTORY
Unit title: COMMUNICATING IN HEALTH AND SOCIAL CARE ORGANISATIONS
Unit code: T/601/1560
Level: 4 Credit value: 15 -------------------------------------------------
AIMS
The aim of this unit is to develop learners’ awareness of different forms of communication used in health and social care settings and its importance for effective service delivery.
UNIT ABSTRACT
Learners will investigate the communication processes in health and social care settings considering the barriers to communication and ways to overcome these barriers.
Learners will explore the process of communication and how effective communication can affect how individuals feel about themselves. In addition, communication systems within organisations will be critically examined and learners will gain an understanding of the legal frameworks surrounding the recording of information about people.
Learners will gain an understanding of the use of information and communication technology as a tool in health and social care settings.
Learners should note that any direct investigation of communication in health and social care placements or employment should be within the context of a job role. Due regard should be given to the confidentiality of information if used to support assessment evidence for this unit.
INTENDED LEARNING OUTCOMES
On successful completion of this unit a learner will:
1 Be able to explore how communication skills are used in health and social care 2 Understand how various factors influence the communication process in health and social care
3 Be able to explore the use of information and communication technology (ICT) in health and social care.
UNIT CONTENT
1 Be able to explore how communication skills are used in health and social care
Relevant theories: humanistic, behaviourist, cognitive, psychoanalytical
-------------------------------------------------
UNIT DIRECTORY
Unit title: COMMUNICATING IN HEALTH AND SOCIAL CARE ORGANISATIONS
Unit code: T/601/1560
Level: 4 Credit value: 15 -------------------------------------------------
AIMS
The aim of this unit is to develop learners’ awareness of different forms of communication used in health and social care settings and its importance for effective service delivery.
UNIT ABSTRACT
Learners will investigate the communication processes in health and social care settings considering the barriers to communication and ways to overcome these barriers.
Learners will explore the process of communication and how effective communication can affect how individuals feel about themselves. In addition, communication systems within organisations will be critically examined and learners will gain an understanding of the legal frameworks surrounding the recording of information about people.
Learners will gain an understanding of the use of information and communication technology as a tool in health and social care settings.
Learners should note that any direct investigation of communication in health and social care placements or employment should be within the context of a job role. Due regard should be given to the confidentiality of information if used to support assessment evidence for this unit.
INTENDED LEARNING OUTCOMES
On successful completion of this unit a learner will:
1 Be able to explore how communication skills are used in health and social care 2 Understand how various factors influence the communication process in health and social care
3 Be able to explore the use of information and communication technology (ICT) in health and social care.
UNIT CONTENT
1 Be able to explore how communication skills are used in health and social care
Relevant theories: humanistic, behaviourist, cognitive, psychoanalytical