Healthcare Outline

Evolution of Health Care Systems Presentation Outline:
National Association for Home Care and Hospice
University of Phoenix
HCS/531– Health Care Organizations and Delivery Systems
January 28, 2013

I. Introduction

A. Name of organization

1. Hospice (End-of-life Care)
II. Stakeholders, professional organizations, and health care professionals within the organization
A. Stakeholders
1. Patients 2. Families

3. Case Managers

4. Discharge Coordinators

5. Medical Director

B. Professsional Organizations 1. The National Hospice and Palliative Care Organization 2. National Association for Home Care and Hospice (NAHC)
C. Health Care Professionals 1. Primary Physician 2. Registered Nurses 3. Hospice Aides 4. Volunteers 5. Social Workers 6. Spiritual Support
III. Organization’s location and the services it provides
A. Location & Services

1. Home

a. Personal Care

b. Homemaking

c. Cooking

d. Health care

2. Hospice Center

a. Pain and Symptom Care

b. Spiritual Care

c. Respite Care

d. Bereavement Care

3. Hospital

a. Access to Support Services

b. Special Hospice Unit

c. Access to Health Care Professionals

4. Skilled Nursing Facility

a. Nursing Care

b. Social Services

c. Bereavement Care

d. Physician Services
IV. Technology that may affect delivery
A. Performance Improvement

1. Quality Assessment and Performance Improvement Requirements (QAPI)
a. Electronic Medical Record b. Staff Education

B. Quality of Care Improvement

2. Assessments and Collaborations
a. Personal Evaluation Tool
V. External and internal factors affecting this organization

A. External Factors
1. Family Members
2. Environment

3. Regulations B. Internal Factors
1. Insurance

2. Resources

3. Caregivers
VI. Quality indicators and levels of service used to determine access to
A. The Standards of Practice for