Management
Outline
; Global Company Profile: Regal
Marine
; Goods and Services Selection
Chapter 5 –
Design of Goods and Services
; Product Strategy Options Support
Competitive Advantage
; Product Life Cycles
; Life Cycle and Strategy
PowerPoint presentation to accompany
Heizer/Render
Principles of Operations Management, 7e
Operations Management, 9e
© 2008 Prentice Hall, Inc.
; ProductProduct-byby-Value Analysis
5–1
© 2008 Prentice Hall, Inc.
Outline - Continued
Outline - Continued
; Generating New Products
; Issues for Product Design
; New Product Opportunities
; Robust Design
; Importance of New Products
; Modular Design
; ComputerComputer-Aided Design (CAD)
; Product Development
; Product Development System
; ComputerComputer-Aided Manufacturing (CAM)
; Quality Function Deployment (QFD)
; Virtual Reality Technology
; Organizing for Product Development
; Value Analysis
; Manufacturability and Value
Engineering
; Ethics and Environmentally Friendly
Design
© 2008 Prentice Hall, Inc.
5–3
© 2008 Prentice Hall, Inc.
Outline - Continued
5–4
Outline - Continued
; TimeTime-Based Competition
; Documents For Production
; Purchasing Technology by Acquiring a Firm
; Product LifeLife-Cycle Management (PLM)
; Service Design
; Joint Ventures
; Documents for Services
; Alliances
; Application of Decision Trees to
Product Design
; Defining a Product
; MakeMake-oror-Buy Decisions
; Transition to Production
; Group Technology
© 2008 Prentice Hall, Inc.
5–2
5–5
© 2008 Prentice Hall, Inc.
5–6
1
Learning Objectives
Learning Objectives
When you complete this chapter you should be able to :
When you complete this chapter you should be able to :
5. Describe how products and services are defined
1. Define product life cycle
2. Describe a product development system
3. Build a house of quality
6. Prepare the documents needed for production 4. Describe how timetime-based competition is implemented 7. Describe customer