Home Depot Observation

If you stop and think about how much money is spent on repairs and changes to homes, it will make sense why I choose to look at the Home Depot to really understand my community. Walking around the store and talking to employees about their experiences I found out Home Depot is not a good representation of the surrounding area but its own little biotope. It seems to have to have a higher amount of special crowd that is attracted to the store, its own idioms and offer its own incentives.
Home Depot is usually thought of as macho, and a man’s man gathering to hangout, talk about tools, and complain about wives. In quite a literal sense it is a Man’s Man kind of place, a large portion of the staff is homosexual. The lady manager of the Home Depot
They might even notice the two gentleman who flip houses together that walk so close to each other that they hand lightly brush against each as they walk indicating they are very comfortable with each other. This observation is simply the face of the clock and does not reveal what really make this store tick, it is necessary to really take it apart to understand this store.
What really makes a Home Depot a Home Depot is not the sexual orientation of its staff and patrons but how the employees interact with customers throughout the store. Most of the people working the aisle of Home Depot will greet a customer with a hello, leave with thank you for choosing Home Depot and somewhere in the middle will use their expertise in plumbing, electrical, basic home repair or other skill to help out their fellow citizen. Just for a little perspective Home Depot employees working the floor make about $11.00 to $16.00 an hour, while the standard for a basic plumber to be paid is $75.00 an hour for minor repairs. With that being said some people expect way too much from retail employee. There is a tale of a man who came to Home Depot with blue prints to his house and asked Doug in the plumbing what pieces he is going to need to pipe
You want a six-foot pry bar? You will never find it unless you search for a San Angelo Bar on the Home Depot website and find out it is hidden in garden. Some items are even in two parts of the store with different names. If you are looking to attach steal conduit (i.e. pipe for running electrical wires through) to the wall you would go to electric and grab some “conduit straps” which makes sense but if you are attaching copper piper to a wall you buy the exact same chunk of metal in the plumbing department under the name of “pipe hanger”. Conduit straps do come in a larger variety of sizes but other than that they are the same item. A couple good Easter eggs are hidden all over the store. A great example being door stops can mean the rubber wedge you put under a door to hold it open or the piece that keeps a door hardware from slamming into a wall when it is opened but someone in their infinite wisdom put them six aisles apart. The distance between two aisles is not a lot for a young buck but when some poor old lady that is too much of a fighter to use the provided scooters ask for a door stop and you send her the wrong direction it can really tug on your heart strings. Julian spoke of contractors who wanted simple tools but had the most abstract names for them or the wrong name for them. He would be taking these customers to the wrong place and frustrate them asking