Abstract…………………………….……………………………………………………………3
Key Issues...………………………………………………………... …..................................….4
Discussion question 1...…………………………………………………………………... …….5
Discussion question 2...…………………………………………………………………....…….7
References……………………………………………………………………………………….9
Abstract
The merger of Life Style resorts and Home Away Hotels which is a very large chain of hotels in North America. There were problems with the reservation system at all the hotels. Each hotel had its own software and hardware. Each hotel had its own reservation system which was difficult for the company to produce any reports to the management. It was also difficult for the marketing and branding of the company. They have decided to get ERP system for the total hotels and resorts. Finally they have to decide between the two solutions that were presented to them. A decision should be taken very carefully about the ERP system as the total company infrastructure will depend on that system. So, every member of the company must be consulted before purchasing any of the mentioned systems. (McKeen and Smith, 2013)
Key Issues
1. The hotels in the association have a place in two different divisions. The hotels and the resort area, each with their chiefs. The two LOBS have held a solid character from before the merger. The divisions are even named the organization names premerger. A joined venture vision is not made totally clear from the case. The introductory vision for the IT part was to get IT to help senior management 's control over marking advertising, and operations. The ERP was initiated to get a solitary budgetary framework and process set up, yet there appeared to be an organization purchase in on the thought. The information framework has significantly less business comprehension and backing.
2. The organization has an IT controlling advisory group included in the choice making procedure.
3. The different character of the divisions puts a strain on
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