Part A:
How the Hospitality and Transport sectors have been developed historically? *
Hospitality:
The historical development of hospitality has been developed for more than2000 years. There are normally 3 different types of hospitality, which are: i) hostels ii) motel and iii) hotel. There is also self-camping facility for people staying and living in the campsites. The first early travelers were either warriors or traders or people who traveling for education or religious purpose. As there was no hotel at that time, so they pitched their tents for temporary accommodation. After the camping period, there were some small Inns that were the first type of commercial enterprise within Hospitality industry, this has been the first catering service in the field of hospitality where customers pay for different service while staying in the Inns. In the early days, the travelers used to stay in a large communal room with limited privacy and the places were rough and simple. All the guests were usually shared the same quarter with their houses and livestock. As time went on, some luxuries structure of hospitality was gradually introduced for the wealthy travelers with private rooms and toilets. There was little improvement had been made in the inns, the Hoshi Ryokanis - the world’s oldest hotel, it is located in Komatsu, Japan. The hotel and spa have been owned by the same family since 1300 years ago.
The quality assurance scheme (Star rating) is usually rated by customers who had been staying in the hotels. The star rating system allows customers to assess the standard of accommodation and rate them at their own choices. It also motivates businesses to continually improve or maintain their standards and encourages healthy competition.
Nowadays, the hotel industry has equipped with a Star rating for people to review. The rating is start off with the lowest rating e.g. ‘One Star’ rating which represents clean