The hospitality is all about customer satisfaction and the industry is built on leisure and meeting different needs, the industry is set up with different services from hotels, airlines and all other systems in the travel and tourism which all fall in the realm of the hospitality industry.
The hospitality industry is not only about hotels or restaurant but there is about 12 other different parts in the industry:
Events
Pubs or Bars
Tourist Services
Gambling
Membership Club
Holiday Parks
Self-catering
Visitor Attractions
Hospitality Services
Hostels
Travel Services
Contract Catering
Starting a business in the hospitality industry is a great as the industry promises a bright future for anyone who looking to start a career in this sector, the undergraduates looking to go into selecting for hotel management career course, they need to be a very social person and understanding the different needs of the people.
The great thing about the hospitality industry because not everybody enjoys the same services or food, so as an sector which is based on identify people different needs and being able to provide them with a suitable affordable services including food of their choice, some customer like going on holiday on a budget which means nothing to expensive just somewhere to relax their heads but certain customer might want to dress up and going out to eat somewhere expensive including having drinks served by a waiters , as the hospitality industry growths which means everyday there is new issues being developed which really effects the industry.
The industry is always looking for new ways to interact with different customer, in this part of the essay I will underline some points which I believe will affect the industry while still trying to grow, the problem will include employment and retaining skilled labour, demographics and lack of importance