Hotel Reservation
1.1 BACKGROUND DESCRIPTION
Hotel like any other business opens up socio-economic opportunities for both owner and customer
An online hotel reservation system is a web based software that gives an easy opportunity for customers to book for all what is suitable for them before they lodge in to a hotel. The suitabilities include rooms, food, car rentals, car park, conference rooms, boutique etc.
Hotel reservations systems, commonly known as a central reservation system (CRS) are a computerized system that stores and distributes information of a hotel, resort, or other lodging facilities.
A Central Reservation System is a tool to reach the Global Distribution Systems as well as Internet Distribution Systems from one single system, namely a central reservation system. A CRS is mainly an assistance for hoteliers to manage all of their online marketing and sales, where they can upload their rates & availabilities to be seen by all sales channels that are using a CRS. Sales Channels may include conventional travel agencies as well as online travel agencies. A hotelier using a central reservation system easing his/her tasks for online distribution, because a CRS does everything to distribute hotel information to the sales channels instead of the hotelier.
Below is the list of main modules that are present in a CRS:
Content
Information stored on a crs
Reporting
CONTENT Information commonly stored in a CRS Reservations Profiles Groups and Blocks Rate and Inventory Control Administration Reporting Global Distribution Interface Web-based Interface
Information commonly stored in a CRS
Room Types
Rate plans architecture
Room Rates & conditions (guarantee, deposit, customized cancellation rules, Minimum Length Of Stay, Maximum Length Of Stay, Closed to Arrival, Arrival not allowed, departure not allowed...)
Room inventories
Generic hotel information (address, phone number, fax number)
Reservation information REPORTING
The CRS reporting
Hotel like any other business opens up socio-economic opportunities for both owner and customer
An online hotel reservation system is a web based software that gives an easy opportunity for customers to book for all what is suitable for them before they lodge in to a hotel. The suitabilities include rooms, food, car rentals, car park, conference rooms, boutique etc.
Hotel reservations systems, commonly known as a central reservation system (CRS) are a computerized system that stores and distributes information of a hotel, resort, or other lodging facilities.
A Central Reservation System is a tool to reach the Global Distribution Systems as well as Internet Distribution Systems from one single system, namely a central reservation system. A CRS is mainly an assistance for hoteliers to manage all of their online marketing and sales, where they can upload their rates & availabilities to be seen by all sales channels that are using a CRS. Sales Channels may include conventional travel agencies as well as online travel agencies. A hotelier using a central reservation system easing his/her tasks for online distribution, because a CRS does everything to distribute hotel information to the sales channels instead of the hotelier.
Below is the list of main modules that are present in a CRS:
Content
Information stored on a crs
Reporting
CONTENT Information commonly stored in a CRS Reservations Profiles Groups and Blocks Rate and Inventory Control Administration Reporting Global Distribution Interface Web-based Interface
Information commonly stored in a CRS
Room Types
Rate plans architecture
Room Rates & conditions (guarantee, deposit, customized cancellation rules, Minimum Length Of Stay, Maximum Length Of Stay, Closed to Arrival, Arrival not allowed, departure not allowed...)
Room inventories
Generic hotel information (address, phone number, fax number)
Reservation information REPORTING
The CRS reporting
References: Notes on Research methods www.hansonichotel.com - 15th December 2012 www.hotelbookers.com - 15th December 2012 Hansonic hotel receptionist (Kofi ) – 18th December 2012 www.Google.com - 15th December 2012 Supervisor - 15th , 20th and 21st December 2012 Wikipedia - 15th , 18th December 2012