How Cognitive Biases Affect Communication
Cognitive biases affect my communication in two different ways depending on what is the type of the biases and what is the exact situation. It or they could affect my communication in two ways: negative or positive. According to the given list most common cognitive biases were chosen and personal analysis was made according to the personal experience and individual assumptions on each cognitive biases. Stereotyping . Stereotyping of another group member comes out of prior experience with the same type of working style, behavior, attitudes or nationality of other people. In my own case, I had many examples where I was stereotyping a person because he or she was from a certain country because in previous experiences I had a bad image or experience
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and already I think that that person will work or do things exactly the same. Leading to this, it has a negative impact on communication because I prefer or to exclude the person, because I don’t trust that the person can finish the given tasks, like assignments or finish them but with many errors or mistakes. I prefer to switch easier task or tasks, which can be easily done and do not demand a lot of responsibilities and capabilities.
A negative impact come out from not having actual information about the person and stereotyping, which in many cases can be wrong. By not giving a chance to show the capabilities I am not trying to strengthen the communication and actually destroying communication because I am even not trying. But these things can be learned by working with more diverse people, so every day I understand more that people I was stereotyping before can surprise you in situations you have never expected them to do things or to give the right solutions the certain situations or problems. By stating this, I mean that there is no rush, give people time to show up, express and analyze them and stereotyping errors can be easily avoided. What is more, if I have a negative stereotyping I feel that I waste my time with the person and I am trying to reduce the communication terms with the person to the minimum as much as I can and I am focusing on people with whom I can communicate easier or I think I can communicate easier. From my own experience I could say that mostly I was stereotyping people according to their nationalities, cultural
differences. In most cases, stereotyping was correct and visa versus. But one thing is very obvious and clear stereotyping (because it can be and mostly wrong) does not help to build good relationships and communication appears very difficult and hard. Because self blocking and unwilling to cooperate and communicate makes the whole group work harder, more intense. Moreover it creates tensions and atmosphere in the group can be more than slightly negative. What is more miscommunication because of the stereotyping can affect the final result of the projects, assignments and etc. On the other hand a stereotyping not necessary has a negative impact on communication. I believe a positive stereotyping gives a positive impact on communication. What I mean, is that when you think for example that people from Germany, Austria or Scandinavian countries seem to be very smart intelligent, hard working and reliable people, so again stereotyping is based more on cultural background but in my case it works most, because recently I am used to work with very diverse people. Leading to this, if I knew I am going to work with people from mentioned countries I am stereotyping them in a good way because I know that I will be easier to work with them and communication will be
much easier, I feel more comfortable and relaxed, because I feel I can trust these people. Leading to this, I believe that there is a positive stereotyping which could give a positive impact on communication and visa versus a negative stereotyping is affecting my communication with people in a negative way. Change Bias At the beginning of almost each task or assignment it always looks like it will be way harder or difficult than it actually is. Mostly this kind of assumption gives a negative motivation for the task, because normally when things look like are hard to do people want to resist to do. How it affect the communication within the group members it is not easy to say because it depend s what kind of people are in the group. Let’s assume that there are 3 people in the group: the optimist, pessimist and neutral one. So, for the optimist nothing is impossible and challenges drive him or her, so he or she will be motivated to persuade other two that the task is hard but they have enough capacity to finish it and in the end he or she will say: You see? I told you it will be easier than it looked like. The pessimist of course, will deny any positive results, will claim that this is impossible and resist to do because of not understanding and not trying to do the task, but in the end probably will say that it wasn’t so bad but still it wasn’t so easy either. The neutral one is going to go to that side which will be more strong and more persuasive and in the end will stick with the either optimistic or pessimistic view. By giving this example I wanted to state that more or less all the task in the beginning look like mission impossible and communication depends more on what kind of people are doing this task and the basis that was stated in the beginning more or less change in the end when the final result is obvious and conclusions can be made. Change bias can create tense within the group and make communication not very positive because of people perceptions and assumptions about the project. But in the end when the project is finished people are more relieved and in most cases they say: “Nice job, looking forward in working with you again!” Google effect It is a new illness, I rely more on the internet – google, than on myself even if I thought my answer was correct I prefer to check twice and make sure I was right. How it affect my communication? It could have a negative impact in my future because when for example, I will need to make a decision and very fast and I won’t have internet next to me I will have to rely on myself and this could create lack of self – confidence, because usually internet can tell you what to do in many cases and when there is no internet you probably can get lost and lost self control. Leading to this, it can create miscommunication with other people, they can feel that you are not self – confident about things you should really know and the mistrust can appear as well. Internet gives a lot but takes independence from us. Moreover, instead of asking my friend how to solve this or this problem, which model for the case study is better I search for an answer on the internet and only if I can’t find the answer I am asking other people, this means I am communicating more with computer than with real people.
and already I think that that person will work or do things exactly the same. Leading to this, it has a negative impact on communication because I prefer or to exclude the person, because I don’t trust that the person can finish the given tasks, like assignments or finish them but with many errors or mistakes. I prefer to switch easier task or tasks, which can be easily done and do not demand a lot of responsibilities and capabilities.
A negative impact come out from not having actual information about the person and stereotyping, which in many cases can be wrong. By not giving a chance to show the capabilities I am not trying to strengthen the communication and actually destroying communication because I am even not trying. But these things can be learned by working with more diverse people, so every day I understand more that people I was stereotyping before can surprise you in situations you have never expected them to do things or to give the right solutions the certain situations or problems. By stating this, I mean that there is no rush, give people time to show up, express and analyze them and stereotyping errors can be easily avoided. What is more, if I have a negative stereotyping I feel that I waste my time with the person and I am trying to reduce the communication terms with the person to the minimum as much as I can and I am focusing on people with whom I can communicate easier or I think I can communicate easier. From my own experience I could say that mostly I was stereotyping people according to their nationalities, cultural
differences. In most cases, stereotyping was correct and visa versus. But one thing is very obvious and clear stereotyping (because it can be and mostly wrong) does not help to build good relationships and communication appears very difficult and hard. Because self blocking and unwilling to cooperate and communicate makes the whole group work harder, more intense. Moreover it creates tensions and atmosphere in the group can be more than slightly negative. What is more miscommunication because of the stereotyping can affect the final result of the projects, assignments and etc. On the other hand a stereotyping not necessary has a negative impact on communication. I believe a positive stereotyping gives a positive impact on communication. What I mean, is that when you think for example that people from Germany, Austria or Scandinavian countries seem to be very smart intelligent, hard working and reliable people, so again stereotyping is based more on cultural background but in my case it works most, because recently I am used to work with very diverse people. Leading to this, if I knew I am going to work with people from mentioned countries I am stereotyping them in a good way because I know that I will be easier to work with them and communication will be
much easier, I feel more comfortable and relaxed, because I feel I can trust these people. Leading to this, I believe that there is a positive stereotyping which could give a positive impact on communication and visa versus a negative stereotyping is affecting my communication with people in a negative way. Change Bias At the beginning of almost each task or assignment it always looks like it will be way harder or difficult than it actually is. Mostly this kind of assumption gives a negative motivation for the task, because normally when things look like are hard to do people want to resist to do. How it affect the communication within the group members it is not easy to say because it depend s what kind of people are in the group. Let’s assume that there are 3 people in the group: the optimist, pessimist and neutral one. So, for the optimist nothing is impossible and challenges drive him or her, so he or she will be motivated to persuade other two that the task is hard but they have enough capacity to finish it and in the end he or she will say: You see? I told you it will be easier than it looked like. The pessimist of course, will deny any positive results, will claim that this is impossible and resist to do because of not understanding and not trying to do the task, but in the end probably will say that it wasn’t so bad but still it wasn’t so easy either. The neutral one is going to go to that side which will be more strong and more persuasive and in the end will stick with the either optimistic or pessimistic view. By giving this example I wanted to state that more or less all the task in the beginning look like mission impossible and communication depends more on what kind of people are doing this task and the basis that was stated in the beginning more or less change in the end when the final result is obvious and conclusions can be made. Change bias can create tense within the group and make communication not very positive because of people perceptions and assumptions about the project. But in the end when the project is finished people are more relieved and in most cases they say: “Nice job, looking forward in working with you again!” Google effect It is a new illness, I rely more on the internet – google, than on myself even if I thought my answer was correct I prefer to check twice and make sure I was right. How it affect my communication? It could have a negative impact in my future because when for example, I will need to make a decision and very fast and I won’t have internet next to me I will have to rely on myself and this could create lack of self – confidence, because usually internet can tell you what to do in many cases and when there is no internet you probably can get lost and lost self control. Leading to this, it can create miscommunication with other people, they can feel that you are not self – confident about things you should really know and the mistrust can appear as well. Internet gives a lot but takes independence from us. Moreover, instead of asking my friend how to solve this or this problem, which model for the case study is better I search for an answer on the internet and only if I can’t find the answer I am asking other people, this means I am communicating more with computer than with real people.