Organizational goals are built upon the identified values of a company, these values or the value system is directly responsible for a company’s success. For this reason, if a company is impending success, the organizational leaders have a responsibility to research, acquire, and develop the necessary environmental “inputs” needed to adequately produce the particular product/service the company has selected to explore. By adequately putting to use resources like direct employee information and knowledge (cultural knowledge), raw materials, human resources, money and capital, to name a few or “inputs” in the beginning stages of development is a huge impact on the success of an organization. If a company uses the wrong “inputs” in the beginning stages of development, this could wreak havoc on the impending success of an organization.
Wal-Mart is in the business of retail operations. Wal-Mart’s mission is “to help people save money so they can live better." To obtain this goal, Wal-Mart follows a policy of competing on price, with low margin and high volume It is able to keep its prices low by various means such as selection of product range, location of stores in areas with low property prices, efficient logistics management, effective buying, and keeping the operational costs down. Also it focuses on selling more popular products. This enables Wal-mart to make more efficient utilization of shelf space in its stores.
Customer service orientation of Wal-Mart is made to improve its in-store management to make it easier and faster for the customer to shop. It does not follow the policy of providing add-on service that increases the cost of their product disproportionately.
Operational Strategies Linked to Wal-Marts’ Success includes: * Wal-Mart’s insistence that manufacturers use Universal Bar Code containing the Radio Frequency Identification Technology, pushing
References: Cleeland, Nancy and Abigail Goldman. "An Empire Built on Bargains Remakes the Working World." Los Angeles Times, November 23, 2003. "Wireless Grapes; Seeking new sales to Wal-Mart, a produce supplier goes high tech," Fortune Small Business, March 6, 2006 http://money.cnn.com/magazines/fortune/fortune_archive/2006/03/06/8370666/index.htm http://www.whyguides.com/why-did-kmart-file-bankruptcy.html Wal-Mart Web Site http://www.walmart.com http://www.answers.com/topic/kmart#Controversy