how ict has changed the banking sector
SOLUSI UNIVERSITY
FACULTY OF BUSINESS
DEPARTMENT OF C&MIS
AN ASSIGNMENT IN FULFILMENT OF THE COURSE:
BUSINESS FINANCE (FNCE 280)
RESEARCH PAPER:
HOW ICT HAS INFLUENCED BANKING INDUSTRY???
DONE BY: BEKEZELA D. TAYI
Student ID # : 2012050007
Year: MAY-AUG 2013
Lecturer: Ps MAHASO
ACKNOWLEDGEMENTS
The satisfaction that accompanies that the successful completion of any task would be incomplete without the mention of people whose ceaseless cooperation made it possible, whose constant guidance and encouragement crown all efforts with success.
I am grateful to my lecturer Ps. B. Mahaso for the guidance, inspiration and constructive suggestions that helpful me in the preparation of this research project.
I also thank my colleagues who have helped in successful completion of the research project, not forgetting my sponsors who have financed the research.
My greatest appreciation goes to the Lord who has given me the ideas and strength to complete this research.
TABLE OF CONTENTS: Acknowledgements……………………………………………………………....i Abstract………………………………………………………………………….…ii
1. Chapter 1…………………………………………………………………1
1.0 Introduction…..…………………………………………………………….. 1
1.1 Background to study………………………………………….…… 1
1.2 Statement of the problem…………………………………………..2
1.3 Research Questions……………………………..………………….2
1.4 Purpose of the study………………………………………………..2
1.5 Organisation of the study………………………………………….3
1.6 Definition of terms………………………………………………….3
2. Chapter 2………………………………………………………………..4
2.0 Review of Literature…………………………………………………….....4
2.1 Financial Innovations……………………………………………..4
2.2 Internet Banking……………………………………………………6
2.3 Information and Communication Technology…………………8
2.4 Problems associated with ICT……………………………..…..10
3. Chapter 3……………………………………………………………..11
3.1 Research Methodology……………………………………………………..11
3.2 Data Analysis and Interpretation…………………………………………12
4. Chapter
FACULTY OF BUSINESS
DEPARTMENT OF C&MIS
AN ASSIGNMENT IN FULFILMENT OF THE COURSE:
BUSINESS FINANCE (FNCE 280)
RESEARCH PAPER:
HOW ICT HAS INFLUENCED BANKING INDUSTRY???
DONE BY: BEKEZELA D. TAYI
Student ID # : 2012050007
Year: MAY-AUG 2013
Lecturer: Ps MAHASO
ACKNOWLEDGEMENTS
The satisfaction that accompanies that the successful completion of any task would be incomplete without the mention of people whose ceaseless cooperation made it possible, whose constant guidance and encouragement crown all efforts with success.
I am grateful to my lecturer Ps. B. Mahaso for the guidance, inspiration and constructive suggestions that helpful me in the preparation of this research project.
I also thank my colleagues who have helped in successful completion of the research project, not forgetting my sponsors who have financed the research.
My greatest appreciation goes to the Lord who has given me the ideas and strength to complete this research.
TABLE OF CONTENTS: Acknowledgements……………………………………………………………....i Abstract………………………………………………………………………….…ii
1. Chapter 1…………………………………………………………………1
1.0 Introduction…..…………………………………………………………….. 1
1.1 Background to study………………………………………….…… 1
1.2 Statement of the problem…………………………………………..2
1.3 Research Questions……………………………..………………….2
1.4 Purpose of the study………………………………………………..2
1.5 Organisation of the study………………………………………….3
1.6 Definition of terms………………………………………………….3
2. Chapter 2………………………………………………………………..4
2.0 Review of Literature…………………………………………………….....4
2.1 Financial Innovations……………………………………………..4
2.2 Internet Banking……………………………………………………6
2.3 Information and Communication Technology…………………8
2.4 Problems associated with ICT……………………………..…..10
3. Chapter 3……………………………………………………………..11
3.1 Research Methodology……………………………………………………..11
3.2 Data Analysis and Interpretation…………………………………………12
4. Chapter
References: -Aladwani A. M. (2001). Online banking: a field study of drives, development challenges, and expectations. International Journal of Information Management, Vol. 21, No. 3. -Arnold P. J. and P. Sikka (2001). Globalization and the state-profession relationship: the case the Bank of Credit and Commerce International. -Journal of Accounting, Organizations and Society, Vol. 26, -Banker (2000) -Blake D. (2000). Finance: a characteristics approach. New York: Routledge. - Noll A. M. (1997). Internet pricing versus reality. Communications of the ACM, Oxford Analytical Citibank (1999) Timeline (2003). Life on the Internet. (online) [accessed: 30 March 2003].