Class : Investment
Internet Research
The 2GO name embodies a proud legacy of leadership and service built on 148 years of shipping and logistics experience. They pioneered many innovations in the industry, including the merging of the heritage Negros Navigation and ATS under the 2GO brand. The group maintains the largest and widest logistics infrastructure across the Philippines with seamless links to over 150 countries. Over 400,000 TEU capacity (50% market share of domestic freight) 16 passage and freight vessels, 15,000 containers ,35 Cross-dock warehouses nationwide 70,000 square meters of Distribution Center operations, Over 185 branches and outlets, 550 trucks; 1,200 trailers; 250 motorcycles and 7,000 2GO team members.
2GO Group's profile at the Philippines share market Source: http://www.pse.com.ph/stockMarket/companyInfo.html?id=29&security=502&tab=0 Issue Type | Listing Date | Outstanding Shares | Market Capitalization | Common | May 15, 1995 | 2,446,136,400 | -------------------------------------------------
4,133,970,516.00 | Preferred | Jan 7, 2003 | -------------------------------------------------
4,560,417 | 21,753,189.09 |
WHY THEY ARE SUCCESSFUL?
The 2GO Group maintain some strategies in order to become successful. This Internet research paper will present their four major strategies to become successful.
1. Understand the value of a customer.
They understands the worth of a customer. They consider the fare more than the value of their original purchase from customers. Their believe is “customer represents a long-term, not a one-time value.”
2. Treating employees like customers
They treat their employees like the way they want them to treat with customers. Poor service is frequently the result of poor management. An employee who is not treated well by the boss is not likely to treat the customers very well either.
3. Equal Employment Opportunity
The 2GO Group provide employment