Moreover, I feel I need to be more aware of patient’s own emotional responses as well being able to understand them. In addition, I chose the health care field because it is important to me the safeguarding of the human health of those people that are in our care. It is important to focus on seeing our patients and their family as people and not as just patients. Technical proficiency is necessary for curing the body, which can be necessary for the comprehensive healing process. It is important to have a therapeutic relationship because it will help to alleviate patient’s pain, suffering and help them to …show more content…
Customer service is the interaction between the seller and the customer or the person that buys good from the organization. This interaction has a two elements of communication, verbal and nonverbal communication, and these communications focus on getting a good customer satisfaction.
The problem solution authority giving to the lower rank employees will help to have a better developed effective service culture. In addition, empowerment to employees will help to make them feel trusted, better respected and feel part of an integral part of the organization. Management will provide effective ongoing coaching, counseling and training to help employees to develop a positive service