“Knowledge Management For Today’s Competitive World” (“HP’s Knowledge Management System”) Assessment 2
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: Milani Eppler
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* Table of Contents
Introduction…………………………………………………………………………………………………… .2
HP’s Products and Services …… ..………………………………………………………….……………..2
HP 90’s Working Environment and Knowledge Flow……………………………………….2– 3
Top Management Realization ………………………………………………………….……….…3 -4 -5
HP mid-90’s Knowledge Management Initiatives…………………………….………………….. 4
Strength and Weaknesses………..……………………………………………….………….………… 5– 6
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Mid-90’s KM Initiative Analysis………………..……….…………………………………………………6
Recommendation…………………………………… ……….……….……………….………..………….7
Current HP KM Infrastructure……………………………………….………………………...………..…7
Current KM Initiative Analysis.…………………………………………..……………………… ……….8
HP creation of competitive advantage……………………………………………………….……8 – 9
HP Current KM Strategic Initiative and KM Cycle ………………………………… ..…….9– 10
Information and Data Set Significance ………………………………..……………..………….10
Strengths and Weaknesses……………………………………………………………..………10 –11
Metric………………………………………………………………………………………………………………11
Recommendation………………………………………………………….……..……………………….11
Human Resources Management (HRM) Roles in KM………….………..…………….11-12
Conclusion……………………………………………..………………………………………… …………12
I. Introduction
The Hewlett- Packard beganits journey from a small garage in Palo Alto, California in 1939, with an initial investment of $538. The company was co -founded by two friends, Bill Hewlett and Dave Packard, whom both graduated with degrees of electrical engineering at Stanford University. They officially named the company Hewlett – Packard. Dave
References: Davenport T.H. & Prusak, I. (2000). Working Knowledge. How organization manage what they know. Boston: Business School Press