HR Industry

The Industry of HR in India
People Matters March 2011
By
Ester Martinez, Gautam Ghosh, Rajlakshmi Saikia

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The People Matters HR Industry Matrix

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The Size of the Industry and Select Players

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The Players – contd.

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Five Challenges

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HR Consulting
• Players: the big four, specialized HR consulting MNCs SME four MNCs, local players and individual freelancers. g • Service Offerings:
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Human capital management;
Health and benefits, including retiral strategy and administration;
People angle of transformation, mergers and acquisitions;
Feedback and communication (designing and implementing surveys) – Data services (salary, rewards benchmarking, job description)

• Data services currently are more than 50% of larger firms’ y g revenues • Scope for future growth – integrated talent management and leadership development www.peoplematters.in (c) People Matters - All rights reserved

Recruiting & Staffing
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Players: search, selection and placement companies, job portals, temporary staffing, RPOs, y , p p
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relocation firms, testing and assessment tools, applicant tracking technologies, background verification services
Senior level (CXO level) hiring - retained. dominated by the multinational companies which position themselves as consulting firms. Hiring at this level foresees a healthy and welcome trend, as the market for talent becomes global and as many firms acquire domain focus
Middle management hiring – contingent - clients pay only when the candidates join their