Why doesn’t this HR Department get any respect?
Prepared By: Nikhil Chandra, Section C, Roll No. 28064
Background of the case:
Luke Robinson is the Managing Partner – HR at Loft Securities. He joined the company over a year ago.
He is very upset with the problems he is facing at this workplace and is discussing them with his friend Kate Ross, who is the Vice President – HR of a successful PR Firm.
The new CEO had initially tried to support Robinson but now seems to not pay much attention to the role of HR in the organization.
Robinson has taken a number of steps to rectify the problems he is facing but none of them seem to be working for him.
He has not been able to rebuild the image of the HR Dept and is thinking of quitting his job.
Lead characters in the case:
Luke Robinson:
He has been the Managing Partner – HR at Loft Securities for over one year.
His previous assignment was as a Partner at the Powell Group, a well known HR Consultancy Firm. Over here he specialized in working with financial services companies.
He is an expert in the Recruitment & Development operations of HR and made Powell Group a robust competitor for talent.
He joined Loft Securities as it offered him a rewarding challenge of recruiting top level managers and re-build the image of the HR Dept.
He was faced with many problems at Loft and he took many measures to solve them. But till now he is now satisfied with his performance and is considering quitting his job as a last option.
Kate Rose
She is the Vice-President – HR of a successful PR Firm.
She is good friend, confidant, advisor and motivator to Robinson. He trusts her judgment.
Robinson seeks her help primarily to utilize her expertise and experience of Public Relations to rebuild the image of the HR Dept at his company.
Philip Washington
He is the former CEO of Loft Securities who retired in 1995.
He had personified Loft’s
References: Managing Human Resources by Luis R. Gomez, David B. Balkin and Robert L. Cardy. The Human Side of Management by Thomas Teal The Present by Dr. Spencer Johnson