Hrm 500 Performance Management Paper
Performance Management
Mbotidem Ekong
Strayer University
Morrow Campus
HRM 500 – Human Resource Management Foundation
February 23, 2015
Introduction
As the human resources manager (HR) of the Atlanta store, my immediate goal is to improve employee performance through sales of the merchandise and through offering excellent customer service. The store sells clothing, shoes, handbags, linens, etc. The Atlanta store recently had its worst quarter, and the HR goals are to improve employee performance through sales of the merchandise and through offering excellent customer service. The employees are less motivated, due to the recent negative media attention the company has been getting about its earnings. After researching other highly …show more content…
While employers prefer to hire associates with high school diploma or the equivalent, on-the-job training or training seminars are often sufficient preparation for work as a retail sales associate. Retail sales associates may need to pass a background check and should possess good communication skills, as well as proficiency in basic math and technology.
Job Description: Sales Associate
Location: Atlanta, GA
Required Education: High School diploma or GED certificate required
Projected Job Growth: 10%
Salary: $30,000
Retail Sales Associates Job Duties
Retail sales associates help customers make purchases by recommending, describing and demonstrating products. They also use cash registers to ring up transactions, which may involve using barcode scanners, calculators and credit card machines. When they 're not assisting customers, retail sales associates may arrange product displays, stock shelves and take product inventory, according to the Occupational Information Network.
Requirements for Becoming a Retail Sales Associate
Maintaining inventory in the back Arranging inventory on the store floor Tagging merchandise
Setting up promotional material and displays
Replenishing …show more content…
It is to make sure to enhance the performance assessments for several reasons, the first reason is to provide feedback to the employee, and to recognize, and enhance their strengths and work on their weaknesses in order to determine the increase in wage, people for promotion and legal aspects of human resources. The first step to measure the current employee is Performance measurement is the ongoing monitoring and reporting of program accomplishments and progress toward established goals. For many programs, requirements can be met through performance measurement, which includes collecting data on the level and type of activities (inputs) and the direct products and services delivered by the program
Mbotidem Ekong
Strayer University
Morrow Campus
HRM 500 – Human Resource Management Foundation
February 23, 2015
Introduction
As the human resources manager (HR) of the Atlanta store, my immediate goal is to improve employee performance through sales of the merchandise and through offering excellent customer service. The store sells clothing, shoes, handbags, linens, etc. The Atlanta store recently had its worst quarter, and the HR goals are to improve employee performance through sales of the merchandise and through offering excellent customer service. The employees are less motivated, due to the recent negative media attention the company has been getting about its earnings. After researching other highly …show more content…
While employers prefer to hire associates with high school diploma or the equivalent, on-the-job training or training seminars are often sufficient preparation for work as a retail sales associate. Retail sales associates may need to pass a background check and should possess good communication skills, as well as proficiency in basic math and technology.
Job Description: Sales Associate
Location: Atlanta, GA
Required Education: High School diploma or GED certificate required
Projected Job Growth: 10%
Salary: $30,000
Retail Sales Associates Job Duties
Retail sales associates help customers make purchases by recommending, describing and demonstrating products. They also use cash registers to ring up transactions, which may involve using barcode scanners, calculators and credit card machines. When they 're not assisting customers, retail sales associates may arrange product displays, stock shelves and take product inventory, according to the Occupational Information Network.
Requirements for Becoming a Retail Sales Associate
Maintaining inventory in the back Arranging inventory on the store floor Tagging merchandise
Setting up promotional material and displays
Replenishing …show more content…
It is to make sure to enhance the performance assessments for several reasons, the first reason is to provide feedback to the employee, and to recognize, and enhance their strengths and work on their weaknesses in order to determine the increase in wage, people for promotion and legal aspects of human resources. The first step to measure the current employee is Performance measurement is the ongoing monitoring and reporting of program accomplishments and progress toward established goals. For many programs, requirements can be met through performance measurement, which includes collecting data on the level and type of activities (inputs) and the direct products and services delivered by the program