Hrm 552 Engagement Strategy
Engagement Strategy
Presentation and
Outline
HRM/ 552
10/13/2014
Rosalicia Cordova
PRESENTED BY:
Kelli Coleman, Edwin Hassel, Margaret Robinson, Mindi Dorsey and Diane Mitchell-Porter
INTRODUCTION
EMPLOYEE ENGAGEMENT MAXIMIZES THE
CAPABILITIES AND GIFTS OF EACH INDIVIDUAL WITHIN AN
ORGANIZATION. ENGAGEMENT ENHANCES JOB
PERFORMANCE IN VARIOUS WAYS AND IS RELATED TO
SIGNIFICANT BUSINESS OUTCOMES, INCLUDING CUSTOMER
SATISFACTION AND EMPLOYEE EFFICIENCY (BERSIN, 2014).
AN "ENGAGED EMPLOYEE" IS AN INDIVIDUAL WHO IS
COMPLETELY ABSORBED BY AND PASSIONATE ABOUT THEIR
RESPONSIBILITIES WHILE TAKING POSITIVE ACTION TO
EXTEND THEIR ORGANIZATIONS REPUTATION.
Ways to Enhance Employee
Involvement
• Job and task design
• Recruitment and selection process
Presentation and
Outline
HRM/ 552
10/13/2014
Rosalicia Cordova
PRESENTED BY:
Kelli Coleman, Edwin Hassel, Margaret Robinson, Mindi Dorsey and Diane Mitchell-Porter
INTRODUCTION
EMPLOYEE ENGAGEMENT MAXIMIZES THE
CAPABILITIES AND GIFTS OF EACH INDIVIDUAL WITHIN AN
ORGANIZATION. ENGAGEMENT ENHANCES JOB
PERFORMANCE IN VARIOUS WAYS AND IS RELATED TO
SIGNIFICANT BUSINESS OUTCOMES, INCLUDING CUSTOMER
SATISFACTION AND EMPLOYEE EFFICIENCY (BERSIN, 2014).
AN "ENGAGED EMPLOYEE" IS AN INDIVIDUAL WHO IS
COMPLETELY ABSORBED BY AND PASSIONATE ABOUT THEIR
RESPONSIBILITIES WHILE TAKING POSITIVE ACTION TO
EXTEND THEIR ORGANIZATIONS REPUTATION.
Ways to Enhance Employee
Involvement
• Job and task design
• Recruitment and selection process