Introduction
The aim of this report is to present overview of the methodology used gather my data and to produce a management report on my findings of the “Best practice/ High commitment” model of HRM. In this report I choose the Young’s Pub “The Waterfront” which is located in the Wandsworth. I choose this pub, because I am working there and I have good relationship with all staff so I can avoid any conflict about questions and it gives me opportunity to involve all “The Waterfront” staff.
Methodology section
In this management report I used different kind of methodologies such as primary and secondary research. In primary research I used short interview with General Manager and Questioner with other employees. I made a choice to interview only General Manager, because through short discussion about all seven components of “Best Practice/ High Commitment” model, I got the answers what I needed. Moreover General Manager had freedom to withdraw so that way I have got more information. Once per week “The Waterfront” have staff meeting where they are discussing future plans, mistakes, staff satisfaction and other important things. So General Manager allowed me to do questioner after staff meeting. I did try to ask specific and general questions about each of one of the seven HR practices. To maximize number of finished questioner papers, I ask to hand in questions straight after finishing. After I got all answers I group them in to four groups: kitchen staff, floor staff, bar staff and General Manager.
For secondary research I used old Young’s handbook which I got in my first working day in the Young’s pub. There are all basic rules and Goals of Young’s company. This handbook gave me couple answer on my questions. Other way how I was searching my answers is through the Internet. I went to “The Waterfront” website and tried to find all useful information about seven components of “Best practice/ High commitment” model.
Findings
I found only six
Bibliography: 1. Bloisi W. (2007) An introduction to Human Resource Management, Published by McGraw-Hill Education 2. Hannagan T. (1998 second edition) Management Concepts & Practices, Published by Pearson Education Limited 3. Marchington M. & Wilkinson A. (2005) Human Resource at work, London: CIPD 4. Woodcock Mike (1985) Team development Manual, Gower Publishing Company limited. 5. Interview and questioner materials