Case study: - Maple Leaf Shoes Ltd.
Question #1 – what is your evaluation of lance’s approach to the project?
Answer:-
Tim lance, a graduate of the university of Manitoba and now the chief executive and owner of productivity systems, a management consulting operation located in Saskatoon, was hired to look into the present and future role of maple leaf’s human resources department and suggest appropriate action plans to improve its contribution to the organization help the company meet its future challenges. Lance began his assignment by interviewing the senior managers of maple leaf shoes. He made a short checklist of questions to prepare for his interview with the managers. Firstly he missed a common thing that in this type of situation analyst usually talks with a limited number of workers first and then interview supervisors to verify the information because this format ensures a high level of accuracy. He should also interview some workers first because in this way he can understand the situation in a better way. By doing so he could also find the problem by which the management and some union leaders are stood in front of each other and could suggest on problem. Second thing is that he selected open ended questions; in this case it can happen that analyst some time cannot get the information which he is looking for, same happened with lance. When he interviewed joseph he could not find important information from him. He should also add some close ended questions because with this he can prepare the environment of interview and add some open ended question to gain more information. Lance failed in interviewing all supervisors because some of them were not in city but by this lance could not get all information and views of all supervisors on this topic. Whatever the reason was but it is necessary to interview seniors to get the general view on situation. Lance should spend more time on scheduling and