HSM 220
November 20, 2012
The top 10 characteristics of a knowledge and value based manager are: 1. Vision- knowledge centered 2. Ability to motivate- value centered 3. Efficiency- knowledge centered 4. Organization- knowledge centered 5. Control- knowledge centered 6. Ability to plan- knowledge centered 7. Positive attitude- value centered 8. Trust- value centered 9. Respect- value centered 10. Persistance- value centered
All of these characteristics are characteristics of a knowledge and value based manager. The first one is vision; this helps because everyone starts something with a view of what it will become. This will also help motivate the staff to do their best because knowing the company succeeded is because the whole team has worked together. You need a vision so you have a goal or something to work towards. A manager needs to be efficient, because they have many responsibilities that need to be fulfilled and people depending on them. They also need to be organized because they have so many responsibilities and tasks that need to be done in a timely manner.
Managers need to have control over their company, so that each person knows what needs to be done by whom. This eliminates confusion and gets more work done. So it is safe to say, you should know your role. A manager needs to have the ability to plan, so that things get done on schedule even when something unexpected comes up. As a manager you need to have a positive attitude, you cannot expect your employee to have a positive attitude when you are showing a negative attitude towards the job and staff. Besides that it’s good for business, people are not going to want to go somewhere that the staff is negative or unfriendly. Trust is a big characteristic but I put it towards the bottom because I thought that the other were a little more important. If a manager does not trust his or her staff then the staff will not be as productive. Respect
References: 1. Achieving Excellence in the Human Services Organizations, Peter kettner. 2002 Ch 1 p9