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human relations

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human relations
1 out of 1 points

_______________ refers to the relative ranking of an individual in a group.
Selected Answer:
Correct
Status
Correct Answer:
Correct
Status
Question 2

1 out of 1 points

According to research, approximately what number of words can people effectively listen to in a minute?
Selected Answer:
Correct
600
Correct Answer:
Correct
600
Question 3

1 out of 1 points

Listening is a(n) _______________ skill in managers.
Selected Answer:
Correct
developed
Correct Answer:
Correct
developed
Question 4

1 out of 1 points

_______________ means putting oneself, figuratively, in another person's place.
Selected Answer:
Correct
Empathy
Correct Answer:
Correct
Empathy
Question 5

1 out of 1 points

What is the first step in the communication process?
Selected Answer:
Correct
encoding
Correct Answer:
Correct
encoding
Question 6

1 out of 1 points

The company culture at Kimberly’s workplace is one of fun and creativity. She was told that she could paint her office any color she wanted. Kimberly wishes to evoke feelings of joy and cheerfulness. What color should Kimberly paint her office?
Selected Answer:
Correct
Yellow
Correct Answer:
Correct
Yellow
Question 7

1 out of 1 points

All of the following relate to body language except:
Selected Answer:
Correct
paralanguage.
Correct Answer:
Correct
paralanguage.
Question 8

1 out of 1 points

Tyson is a manager at a local human services agency. He wishes to enforce e-mail etiquette amongst his employees. What should his first step be?
Selected Answer:
Correct
Create a written e-mail policy
Correct Answer:
Correct
Create a written e-mail policy
Question 9

1 out of 1 points

The relative ranking of an individual in a group is called:
Selected Answer:
Correct
status.
Correct Answer:
Correct
status.
Question 10

1 out of 1 points

Employers
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