1. I think his request is reasonable. Nancy should have the time to address Mark’s request to develop an appropriate structure to deal with the growth of both companies. She will be able to present the possible strategies to overcome a shortage of employees. As well, she can discuss reasons why Family Distribution has experienced such a drastic fallout of staff over the past two years. Another topic she should have time to research are the complaints about the hiring practices at Family Manufacturing, whether they have genuine merit, and if so, what can be done to correct the situation. She should also be able to address the concerns of the vice president’s of both companies. .
2. I would not recommend one comprehensive plan for both companies because they are both experiencing different challenges that require separate action plans. Family Medical Distribution is making far less profit than it did at its peak in 1989 and has had to evolve into a specialty distributor of high end supplies just to stay afloat. Family Medical Manufacturing, on the other hand, is continuously exceeding its growth and profit projections yearly. They have the potential to grow the company even further but do not currently have the human resources to do so. .
3. Sam is a person who has been with the company for quite a long time. He has served in various positions and moved his way up the ranks, so he would have a good understanding about how the business is run. I think that Nancy should befriend him to understand his point of view and unique insights on how the company has evolved over time. . I think that Sam understands that a plan needs to be implemented to turn the company around. He has spent time and resources trying to evaluate his marketing department, sales, and operations. He’s even expressed that the staff need to