Human Resource Management
CHAPTER
4
JOB ANALYSIS AND THE TALENT MANAGEMENT PROCESS
159
RECRUITING IN EUROPE
John graduated from a British university with a degree in human resource management; it was ihere that lie met
Marie, a French Erasmus student. Marie had wanted to go back home, so |ohn had secured a fob in a recruitment agency in Marseille, France.
The agency, headquartered in Barcelona and Madrid
(Spain), Talent Spotting Spectrum (TSS), is a human resources consulting agency specializing in the recruit_ ment and selection of international stafi and sales staff.
TSS has a workforce of 25 people, led by two managers with 19 tenured employees. They have four outsourced
IT technicians. Last year, they opened the French office; next year, they plan to open another in Turin, Italy, and then expand to other European regions where opportunities
are growing.
John's first job is to write job descriptions for two generic posts, which will be opened in each new office; the descriptions are to be written in English.
TheJobs
.
.
.
.
.
.
.
Accounts Manager:
Analyze new business opportunities
Deliver formal business presentations
Manage a team of HR consultants
Select, interview, and present candidates to clients
HR Consultant:
Flnd the right person to match requirements
Maintain excellent relations with clients
Advertise job opportunities on the different TSS Web sites and find r6sum6s that have been posted on others
Ouestion
1. Using the duties listed above, make
a
list of the
comDe_
tencies required for each job.
Source: Data collated by Claire Mennessier, Charlotte Morel, and
Estelle Seban.
wwwtalentsearchpeople.com.
CARTER CLEANING COMPANY
TheJob Description
Based on her review of the stores, Jennifer concluded that
one of the first matters she had to attend to involved devel_ oping job descriptions for her store managers.
As fennifer tells it, her lessons regardiig job descriptions in her basic
4
JOB ANALYSIS AND THE TALENT MANAGEMENT PROCESS
159
RECRUITING IN EUROPE
John graduated from a British university with a degree in human resource management; it was ihere that lie met
Marie, a French Erasmus student. Marie had wanted to go back home, so |ohn had secured a fob in a recruitment agency in Marseille, France.
The agency, headquartered in Barcelona and Madrid
(Spain), Talent Spotting Spectrum (TSS), is a human resources consulting agency specializing in the recruit_ ment and selection of international stafi and sales staff.
TSS has a workforce of 25 people, led by two managers with 19 tenured employees. They have four outsourced
IT technicians. Last year, they opened the French office; next year, they plan to open another in Turin, Italy, and then expand to other European regions where opportunities
are growing.
John's first job is to write job descriptions for two generic posts, which will be opened in each new office; the descriptions are to be written in English.
TheJobs
.
.
.
.
.
.
.
Accounts Manager:
Analyze new business opportunities
Deliver formal business presentations
Manage a team of HR consultants
Select, interview, and present candidates to clients
HR Consultant:
Flnd the right person to match requirements
Maintain excellent relations with clients
Advertise job opportunities on the different TSS Web sites and find r6sum6s that have been posted on others
Ouestion
1. Using the duties listed above, make
a
list of the
comDe_
tencies required for each job.
Source: Data collated by Claire Mennessier, Charlotte Morel, and
Estelle Seban.
wwwtalentsearchpeople.com.
CARTER CLEANING COMPANY
TheJob Description
Based on her review of the stores, Jennifer concluded that
one of the first matters she had to attend to involved devel_ oping job descriptions for her store managers.
As fennifer tells it, her lessons regardiig job descriptions in her basic