Human Resource Management Policies
CHAPTER 11
HUMAN RESOURCE MANAGEMENT
CHAPTER OPENER
Coles Myer one of the organisation that have found that having good human resource management in place helps the organisation to become a highly competitive organisation. To become a highly performing organisation starts with being able to recruit and select the best applicants for various positions within the organisation. Job training and personal and professional development are other activities that are also part of managing a company’s human resources. This chapter explores the necessary components of an effective and efficient human resource management system.
CHAPTER OUTLINE
Introduction
Managers and Human Resource Departments
Strategic Human Resource Management
The Human Resource Management Process
Important Environmental Considerations
Human Resource Planning Current Assessment Future Human Resource Need Assessment Developing a Future Program
Recruitment and Decruitment
Selection
What Is Selection? Prediction Validity Reliability Selection Devices The Application Form Written Tests Performance Simulation Tests The Interview Background Investigations Physical Examination What Works Best and When?
Orientation
Employee Training Skill Categories Technical Interpersonal Problem Solving Training Methods On-the-Job Training Off-the-Job Training
Compensation and Benefits
Performance Appraisal Performance Appraisal Methods Written Essays Critical Incidents Graphic Rating Scales Behaviourally Anchored Rating Scales Multiperson Comparisons Objectives 360-degree Feedback Providing Feedback in the Appraisal Review Performance Appraisal in Other Countries
Career Development The Way It Was You and Your Career
HUMAN RESOURCE MANAGEMENT
CHAPTER OPENER
Coles Myer one of the organisation that have found that having good human resource management in place helps the organisation to become a highly competitive organisation. To become a highly performing organisation starts with being able to recruit and select the best applicants for various positions within the organisation. Job training and personal and professional development are other activities that are also part of managing a company’s human resources. This chapter explores the necessary components of an effective and efficient human resource management system.
CHAPTER OUTLINE
Introduction
Managers and Human Resource Departments
Strategic Human Resource Management
The Human Resource Management Process
Important Environmental Considerations
Human Resource Planning Current Assessment Future Human Resource Need Assessment Developing a Future Program
Recruitment and Decruitment
Selection
What Is Selection? Prediction Validity Reliability Selection Devices The Application Form Written Tests Performance Simulation Tests The Interview Background Investigations Physical Examination What Works Best and When?
Orientation
Employee Training Skill Categories Technical Interpersonal Problem Solving Training Methods On-the-Job Training Off-the-Job Training
Compensation and Benefits
Performance Appraisal Performance Appraisal Methods Written Essays Critical Incidents Graphic Rating Scales Behaviourally Anchored Rating Scales Multiperson Comparisons Objectives 360-degree Feedback Providing Feedback in the Appraisal Review Performance Appraisal in Other Countries
Career Development The Way It Was You and Your Career