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Ibm Lecture Notes
Introduction To Business Management
Picking out of topics: (Paper total of 8 questions, answer 4)
Total topics in Lecture: 16, choose 9 to focus
The Business Organisation (Page 1,2,3)
Business & Management (Page 4,5)
Evolution of Management Theory (Page 6,7,8,9)
Managers & Management * Focus More (Page 10,11,12)
Decision-Making in Business (Page 13)
Business Strategy (Page 14,15)
Organisation Structure (Page 16,17)
Organisation Culture (Page 18,19)

Topic 1: The Business Organisation:
What is an organisation?
An organisation is a social entity that provides the necessary structures to achieve specific aims.
An entity that is both commercial and social, which provides the necessary structures to achieve the central objective of trades in goods and services.
Non-business, Social organisations: NKF
Basic Components of an Organisation:
Operating component: people who actually undertake the work of producing the products or provide the services.
Administrative component: managers and analysts.
Further analyse the work organisation in terms of five basic components:
-Operational core: Direct performance (E.g.: repairing cars, treating patient)
-Operational support: Closely related to the actual flow of organisation work (E.g.: storeokeeping)
-Organisation support: Concerned with provision of services for the whole organisation (E.g.: Cafeteria)
-Top Management: Concerned with broad objectives and policy, strategic decisions (E.g.: Directors)
-Middle Management: Concerned with coordination and integration of activities. It is Link between operational core and top management.

Formal VS Informal Organisation:
The Formal Organisation:
A formal organisation is “the planned coordination of the activities of a number of people for the achievement of some common, explicit purpose or goal, through division of labour and function, and through a hierarchy of authority and responsibility.
An organisation is a pattern of roles and blueprint for their

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