IBM Strategy and Change Services — Operations Strategy
Helping clients with critical business issues Clients look to Operations Strategy for help with these critical business issues:
• Cost efficiency and performance improvement • Focus on company’s core business • Increasing shareholder value • Continuous process improvement • Maintaining competitive edge • Improving customer service quality
Drawing on the strength of the full Highlights strategy and change practice Operations Strategy is one of the four competencies within IBM’s larger Strategy and Change team. The three parallel competencies are Business Strategy, Organization Change Strategy and Technology Strategy. Operations Strategy helps clients resolve a variety of critical issues — from strategy and planning to day-today operational improvements. Our practitioners specialize in identifying the capabilities that are required to execute business strategies and in defining how operational models should be configured, implemented, and continuously improved. With deep experience in operations strategy, we provide clients with the support needed to address the operational issues that are crucial to success.
• Migration to new technology • Product innovation management • Merger synergy realization.
Our experience in successfully formulating and implementing operations strategies lies in three main areas:
Helps clients address critical business issues Utilizes a proven approach to Operations Strategy projects Provides a breadth and depth of offerings Helps provide significant value to a wide range of clients
• Helping clients formulate operations strategies that align corporate and business strategy with organization, technology and process strategy • Providing process expertise for business process change, reengineering and operational improvement, cost reduction, Six Sigma, innovation management, and post-merger integration • Assisting clients with outsourcing
References: in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. G510-5059-00