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Icici Case Study

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Icici Case Study
Faizan Kazi
London Institute of technology
Project 22
Instructor: Dr. Hamida
11/23/2010
ICICI - Case Study
A project on Leadership and Change Management

Mapping Process
Leadership and Change Management
Project 22

Sr. No | CONCEPTS | Pages | 1 | Overview | 03 | 2 | Introduction | 04 | 3 | Leadership Literature | 04 | 4 | Change in Leadership | 08 | 5 | Change in ICICI | 09 | 6 | Resistance to change | 11 | 7 | Conclusion | 11 | 8 | Reference | 12 | | | | | | |

Overview

This assignment has been written for the purpose of understanding how organisations manage change as they seek to become more sustainable through resource efficiency and taking corporate responsibility for the effects of the business on the wider community.
It represents a review of leadership theory; appraise change process, principles of change, tools and techniques highlighting the theories of change with reference to the leadership qualities in K.V.Kamath who is currently the Chairman of ICICI bank. It is the organizational change that sent us around the person whose leadership was responsible to bring the required change in the organization. The two undertaken case studies are from ICICI bank and highlighted the role of a leader and his style in the given scenario . This case study also includes how to cope up with change management and how the leader continues to keep the stability of the organization.
The indicative contents will be appraised through the entire case study.
Indicative content: * Describe the principles of change and organisational change processes and the different approaches possible. * Identify and appraise real life examples of the organisational change process explain external and internal triggers of change and innovation * Describe change theories, tools and techniques * Analyse these theories, tools and techniques within given organisations * Identify potential resistance to change including



References: 1) www.icmrindia.org 2) www.icicibank.com 3) Bernard Burnes, Managing Change, Prentice hall, 4th edition 4) Dr Hamida, Leadership and Change Management, Lecture Notes.

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