For centuries, mankind has debated over of the definition of the “ideal” relationship. In my opinion, an “ideal” working environment is one where employees have great relationships with their superiors and other coworkers. Think back to a time when you truly felt like you worked in an ideal environment. What made it so perfect? Was it the benefits package, the 401K plan, or was it the espresso machine in the break room? The key element to a happy workplace environment almost always involves the people. What qualities did your direct supervisor possess? No matter what characteristics you happened to notice about them, more than likely they possessed these four qualities in one form or another; they were professionally competent, supportive, flexible, and approachable. Possessing these four characteristics, a supervisor lays the groundwork for any workplace environment to become ideal.
The first trait a supervisor must possess is professional competency. In order to be effective, a supervisor must have the knowledge base or skill level required for the type of work that they has been appointed to oversee. They must have an idea of what is expected of the group as a whole. Since I have been an employee of the local cable company, I have been fortunate to have witnessed both competent and incompetent leadership styles. Leadership loses its effectiveness whenever there is uncertainty and doubt being cast down from the top of any organization. Incompetent leadership often causes distrust within the group, therefore, causing some subordinates to alienate themselves and in turn hurting the team as a whole. With competence, there comes conviction and self assurance. I have noticed that the people in my current chain of command all have quite a few years of experience in the communications industry, and therefore possess the competency needed in order to perform the type of work they have been appointed to manage. In the