Identifying Critical Success Factors The Case Of ERP Systems In Higher Education India

The African Journal of Information Systems
Volume 6 | Issue 3

July 2014

Identifying Critical Success Factors: the case of
ERP Systems in Higher Education
Billy Mathias BM Kalema Dr
Tshwane University of Technology, [e-mail]

Oludayo O. Olugbara Prof
Durban University of Technology, [e-mail]

Ray M. Kekwaletswe Prof
University of the Witwatersrand, [e-mail]

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Recommended Citation
Kalema, Billy Mathias BM Dr; Olugbara, Oludayo O. Prof; and Kekwaletswe, Ray M. Prof (2014) "Identifying Critical Success
Factors: the case of ERP Systems in Higher Education," The African Journal of Information Systems: Vol. 6: Iss. 3, Article 1.
Available at: http://digitalcommons.kennesaw.edu/ajis/vol6/iss3/1

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Article 1

Kalema et al.

Identifying Critical Success Factors

Identifying Critical Success
Factors: the case of ERP
Systems in Higher
Education

Research Paper
Volume 6, Issue 3, July 2014, ISSN 1936-0282

Kalema, M. Billy
Tshwane University of Technology, South Africa [e-mail] Olugbara, O. Oludayo
Durban University of Technology, South Africa [e-mail] Kekwaletswe, M. Ray
University of the Witwatersrand, South Africa
[e-mail]
(Received Dec 2012, accepted June 2014)

ABSTRACT
This paper reports on a study that uses a combination of techniques to formally characterize and determine the critical success factors influencing the effective usage of enterprise resource planning
(ERP) systems, with special reference to higher education institutions. The

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