IMPLICATION OF HRD MECHANISM ON EMOTIONAL INTELLIGENCE
Submitted to LOVELY PROFESSIONAL UNIVERSITY in partial fulfillment of the requirements for the award of degree of MASTER OF BUSINESS ADMINISTRATION
Submitted by: Shivan Elyas(11108435) Sheetal Verma(11106055) Soni Sharma(11104934) Ratan kumar Sahoo(11108520)
Supervised by: Kiran Thakur Assistant Professor School of Business Administration Department of Management
LOVELY PROFESSIONAL UNIVERSITY PHAGWARA 2011-2013
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Acknowledgement
We owe gratitude to all those people who have made this dissertation possible. Firstly, we cannot express sufficient appreciation to our advisor Mrs Kiran Thakur.We are fortunate to have such a passionate and exemplary advisor. Her patience and support enabled us to overcome the challenges encountered by us during our entire journey as an MBA student. She has read our dissertation literally word by word and provided insightful and invaluable feedback that we would not have been able to receive from anyone else. We have truly learned from her how to live as a scholar, a teacher, and a Mentor. We also thank our H.O.D. Ms. Gupreet Saini, for building our foundation as a researcher and teaching us how to write a dissertation. We owe a debt of gratitude to all of the Lovely Professional University colleagues in the program. We also want to thank members of LPU for their prayers and support. They treated us like their own family. Our love and appreciation go to our family for their endless support. Special thanks to our parents, who have provided all of the wonderful opportunities in our life.
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Executive Summary
Emotional intelligence is gaining prevalence in all the walks of personal and professional lives of individual as well as the organizations. With the increasing demands of the world of work, these tiny clusters of abilities and aptitudes help an individual adapt better and manage a meaningful work life with enhanced values
References: personal intelligence. However, the term of 'emotional intelligence ' (EI) owes its origin to Salovey and Mayer (1990)