Impact of Information Technology on the Nigerian Banking Sector
IMPACT OF INFORMATION TECHNOLOGY ON NIGERIAN BANKING SECTOR
(A CASE STUDY OF ZENITH BANK NIG. PLC)
MURTALA MOHD WAY KANO BRANCH
BY
ANWAR HASSAN
SPS/08/SMS/02856
IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF POST GRADUATE DIPLOMA IN BAYERO UNIVERSITY KANO.
July, 2010 CERTIFICATION PAGE
This is to certify that_________________________________
Name:- Anwar Hassan
Exam No:- SPS/08/SMS/02856
SUPERVISOR :- DR. MOHD LIMAN
SIGNATURE:- __________________________
DEDICATION
This project is dedicated to my entire family. ACKNOWLEDGMENT
The task of putting this project into shape calls for the support of many hands. Firstly I would like to thank the Almighty Allah for giving me the life, without which I would not exist.
My regards goes to my project supervisor Dr. Mohd Liman for his corrections and constructive critism on the best way to handle the project. My regards goes to my wife, Hajiya Rukayya Aliyu Umar B/Kudu for her role throughout this work.
My hand of facilitation should also be extended to all my lecturers in the department of business Administration. I also wish to express my gratitude and appreciation to all the staff of Zenith Bank Nig. Plc for their co-operation during work. My acknowledgement would be incomplete without mentioning my father’s/family role and guidance throughout my academic pursuit, Alh. Hassan Mohd Whom care and humility keeps me going all along.
ABSTRACT it is obvious that the advent of information technology offers banking firms a new frontier of opportunity and challenges, despite this possibilities, there are various psychological and behavioural issues such as trust, security of internet transactions, reluctance to change and preference for human interface which appear to impede the growth of internet banking. Consequently, the action taking by Nigerian banking sector in appropriately utilizing (IT) determine the success of the banks. Thus the study accesses the impact of (IT) in Zenith
(A CASE STUDY OF ZENITH BANK NIG. PLC)
MURTALA MOHD WAY KANO BRANCH
BY
ANWAR HASSAN
SPS/08/SMS/02856
IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF POST GRADUATE DIPLOMA IN BAYERO UNIVERSITY KANO.
July, 2010 CERTIFICATION PAGE
This is to certify that_________________________________
Name:- Anwar Hassan
Exam No:- SPS/08/SMS/02856
SUPERVISOR :- DR. MOHD LIMAN
SIGNATURE:- __________________________
DEDICATION
This project is dedicated to my entire family. ACKNOWLEDGMENT
The task of putting this project into shape calls for the support of many hands. Firstly I would like to thank the Almighty Allah for giving me the life, without which I would not exist.
My regards goes to my project supervisor Dr. Mohd Liman for his corrections and constructive critism on the best way to handle the project. My regards goes to my wife, Hajiya Rukayya Aliyu Umar B/Kudu for her role throughout this work.
My hand of facilitation should also be extended to all my lecturers in the department of business Administration. I also wish to express my gratitude and appreciation to all the staff of Zenith Bank Nig. Plc for their co-operation during work. My acknowledgement would be incomplete without mentioning my father’s/family role and guidance throughout my academic pursuit, Alh. Hassan Mohd Whom care and humility keeps me going all along.
ABSTRACT it is obvious that the advent of information technology offers banking firms a new frontier of opportunity and challenges, despite this possibilities, there are various psychological and behavioural issues such as trust, security of internet transactions, reluctance to change and preference for human interface which appear to impede the growth of internet banking. Consequently, the action taking by Nigerian banking sector in appropriately utilizing (IT) determine the success of the banks. Thus the study accesses the impact of (IT) in Zenith
References: 1. The status of information communication and technology in financial institution in Nigeria. Owojori, Anthony A. University of Ado-Ekiti, Nig. 25 August 2009. 2. Central Bank of Nig (2000), Banking Supervision Annual, Central Bank of Nigeria, P. 36. 3. Oyesanya Y(2004), Nigerian Internet 419 on the loose, the Nigerian Village Square, March 28 (www.Nigeriavillagesquare.com) 4. Information technology the story? the journal of economic perspectives, Vol. 14, No. 4, pp. 3 – 22 5. Ugwu L.O. Oyebisi T.O., Ilori M.O and Adagunodo E.R (2000) Organisational impact of (IT) on Banking and insurance sector in Nigerian TECHNOVATION VOL. 20, No. 12.