THE INFORMATION TECHNOLOGY AND ITS IMPACT IN EFFICIENCY AND EFFECTIVENESS OF THE BANKING SECTOR IN SRI LANKA (WITH REFERNCE TO PEOPLE’S BANK AND PLC COMMERCIAL BANK PLC IN SRI LANKA)
AUTHOR: M.R.M. FAZMEER 2005/2006 FMC SOUTH EASTERN UNIVERSITY OF SRI LANKA
What is information technology?
The study or use of computers and telecommunications for storing and sending Information (Oxford dictionary, 2003) “The information technology refers to all forms of technology applied to processing, storing, and transmitting information in electronic form. The physical equipment used for this purpose includes computers, communication equipment and network, fax machines, and even pocket organizer. Information on system executes organized procedures and/or communicates information. We define Information as an intangible or intangible entity that severs to reduce uncertainty about some state or event. Data can be originated from the internal operation of the form external entities such as suppliers or customers. Data also come from external data bases and services, for organization purchases a great deal marketing and competitive information. An information technology usually process these data in some way and present the results to users with easy availability of personal computers, users often process the output of formal system themselves in an ad ho manner. Human interpretation of information is extremely important in understanding how an organization reacts to output of system .Different result may mean different things to two managers. A trends or problems with sales. A financial manager may see problems with cash flow given the same sales data, where the marketing manager may use the statistical programs and graphs to look for trends or problems with sales. The recipient of a system’s output
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AUTHOR: M.R.M. FAZMEER
2005/2006 FMC
SOUTH EASTERN UNIVERSITY OF SRI LANKA
The impact of IT in