Introduction: Growth of Electronic banking in a country depends on many factors, such as success of internet access, new online banking features, household growth of internet usage, legal and regulatory framework. E-banking can offer speedier, quicker and dependable services to the customers for which they may be relatively satisfied than that of manual system of banking. E-banking system not only generates latest viable return, it can get its better dealings with customers. Electronic banking plays a vital role in the economic development of a country also. Due to immense advances of information and communication technology (ICT), it certainly introduced new dimensions for the global E-banking community. It provides some attractive features for the customers than those offered by traditional banking system such as to open an account; it takes less time than traditional system. Other services offered like free fund transfer and free payment cards etc. (http://www.american.edu/initeb/rw9257a/banking.htm) In case of traditional banking system a fund transfer, for instance, used to take several days whereas electronic banking is capable to perform the same operations within few seconds. Customers are getting better services now because of the development of ICT in E-banking and so bank now can perform its function with high speed and accuracy.
METHODOLOGY The data for this paper have been collected both from primary and secondary sources of information. Primary data have been collected from the different banks of Dhaka City, Bangladesh and secondary data have been collected from various published materials and Internet resources. Major findings of the study are represented in the tabular and text format.
OBJECTIVES OF THE STUDY The main objectives of this study are as follows: ❖ To shed light on the concept of e-banking. ❖ To describe
References: 2. Islam, Monirul,( March 06, 2005) “Proposed ICT infrastructure for E-banking in Bangladesh published in website (http://www.dsv.su.se/research/seclab/pages/pdf-files/2005-x-254.pdf) Raihan A. 2001. Computerization and IT in the Banking Sector of 3 7. Electronic Banking in Bangladesh: Potential and Constraints (D. U. Journal of Marketing, Vol. No. 10, June 2007) 8