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Important Writing Skills in the Workplace

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Important Writing Skills in the Workplace
The Importance of Writing Skills in the Workplace What are the words you write revealing about you? Are they saying I am a well educated and smart business person or are they screaming that I am an ignoramus? The way you write reveals so much about you and your business skills. Your writing tells the reader about your educational background, whether you have pride in your work and your level of business expertise. Any company with employees who write clearly and concisely has a competitive edge over other companies whose employees are still struggling to communicate. The lack of good writing skills in the business place can lead to excessive turnovers, loss of profits and high costs unless remedies are established. In our fast-paced workplace, precision and conciseness are essential. It is crucial with any documents or presentations that we don’t send the wrong message. One report states in Employers urge workers to improve writing from Madlen Read concludes, “majority of U.S. employers say about one-third of workers don’t meet the writing skills required in their positions”(25 ). In another report E-mail exposes the Literacy Gap from Mary Anne Donovan concludes, “E-mail is propelling most organizations to move from oral to written communications with their customers and clients. But managers are discovering many of their employees don’t have the writing skills for the job”(15). By those results it is coming to be a major concern with all U.S. businesses. We are failing to communicate properly through electronic e-mails, office memos, and letters. We are sending messages that are not clear and concise and we are losing our credibility among our colleagues. Some of the problems that we encounter as writers are simple mistakes such as grammar, spelling, punctuation, and clarity. In the world of computers today, with spell and grammar check, it is so easy to let your writing skills lapse. The computer will scan for the correct spelling of the


Cited: Blake, Gary. “ Property & casualty/risk benefits management ed: National Underwriter” Writing training can boost the bottom line Oct 23, 2000 Vol. 104, Iss 43; 28 ~ 29. Proquest. University of Phoenix Online Collection 13 Sept. 2004. Keywords: Business Writing Clapperton Guy, “Guardian Special Supplement: News: The Guardian” Writing a Wrong: Documents Containing bad Grammar, Unexplained Acronyms and misuse of Jargon; a Reported Increase in Litigation culture; and the Declaration from one of its Pioneers that online conference is a no-no for Business Aug 26, 2004 pg 3. Proquest University of Phoenix Online Collection 13 Sept. 2004 Keywords: Business Writing Davis, Kenneth W, "Writing, Training, Skills: Training” What Writing Training Can-And Can’t Do Aug 1995 Vol. 32, Iss 8; pg 60, 3 pgs. Proquest University of Phoenix Online Collection 13 Sept. 2004 Keywords: Business Writing Donovan, Mary Anne "Literacy, Writing, Electronic mail systems, skills, Training: Workforce” E-mail Exposes the Literacy Gap Nov. 2002 Vol. 81, Iss 12; pg15. Proquest University of Phoenix Online Collection 13 Sept. 2004 Keywords: Business Writing Eyres, Patricia S, " Guidelines, Litigation, Documentation : Supply House Times” Every Word Counts Dec. 2003 Vol. 46, Iss 10; pg 80. Proquest University of Phoenix Online Collection 13 Sept. 2004 Keywords: Buisness Writing/ Guidelines Finlay, Charles, “Electronic mail system, Financial analysis, Internet, Law: Canadian Business” Think Before you Send May 13, 2002 Vol. 75, Iss 9; pg 80. Proquest University of Phoenix Online Collection 13 Sept. 2004 Keywords: Business Writing

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