IMSE 561 Term Paper Yanda Gopi Chandu
Term Paper
Case Study
6 Sigma Vs ACE (Achieving Competitive Excellence)
IMSE 561: Total Quality Management and Six Sigma
Professor: Dr.Yubao Chen
Submitted by
Gopi Chandu Yanda
UMID 9729 5811
Table of Contents
Abstract…………………………………………………………………………………………………………………3
Introduction……………………………………………………………………………………………….................4
Six Sigma History and Background………………………………………………………………………….5
Six Sigma Description……………………………………………………………………………………………..6
Six Sigma – Six major themes …………………………………………………………………………………6
SIX Sigma DMAIC …………………………………………………………………………………………………..8
DMAIC methodology ……………………………………………………………………………………………...9
Summary Six Sigma ……………………………………………………………………………………………….10
ACE – History and Background ……………………………………………………………………………….11
ACE – Ten Tools ………………………………………………………………………………………………….....13
ACE – Four Levels ………………………………………………………………………………………………….19
Summary ………………………………………………………………………………………………………………19
Conclusion …………………………………………………………………………………………………………….20
References ……………………………………………………………………………………………………………21
Abstract:
In the early 1980’s and 1990’s, companies began to build upon the principles of Total quality management and developed their own unique quality systems. The most popular and well known of the systems is Six sigma that was developed by Motorola and successfully adopted by others such as allied signal ( now Honeywell) and most notably, General Electric. Six Sigma process is normally performed by a diverse team, who attack a quality/process problem by analyzing process variations or in statistical terms, sigma. The foundations of six sigma are commitment from the upper management, detailed training and a regimented diagnostic approach.
Another quality operating system is the less known, but very successful, Achieving competitive excellence (ACE) operating systems. This system was developed and is practiced by united technologies corporation (UTC). The ACE system is boarder based than the six sigma approach, however,
Case Study
6 Sigma Vs ACE (Achieving Competitive Excellence)
IMSE 561: Total Quality Management and Six Sigma
Professor: Dr.Yubao Chen
Submitted by
Gopi Chandu Yanda
UMID 9729 5811
Table of Contents
Abstract…………………………………………………………………………………………………………………3
Introduction……………………………………………………………………………………………….................4
Six Sigma History and Background………………………………………………………………………….5
Six Sigma Description……………………………………………………………………………………………..6
Six Sigma – Six major themes …………………………………………………………………………………6
SIX Sigma DMAIC …………………………………………………………………………………………………..8
DMAIC methodology ……………………………………………………………………………………………...9
Summary Six Sigma ……………………………………………………………………………………………….10
ACE – History and Background ……………………………………………………………………………….11
ACE – Ten Tools ………………………………………………………………………………………………….....13
ACE – Four Levels ………………………………………………………………………………………………….19
Summary ………………………………………………………………………………………………………………19
Conclusion …………………………………………………………………………………………………………….20
References ……………………………………………………………………………………………………………21
Abstract:
In the early 1980’s and 1990’s, companies began to build upon the principles of Total quality management and developed their own unique quality systems. The most popular and well known of the systems is Six sigma that was developed by Motorola and successfully adopted by others such as allied signal ( now Honeywell) and most notably, General Electric. Six Sigma process is normally performed by a diverse team, who attack a quality/process problem by analyzing process variations or in statistical terms, sigma. The foundations of six sigma are commitment from the upper management, detailed training and a regimented diagnostic approach.
Another quality operating system is the less known, but very successful, Achieving competitive excellence (ACE) operating systems. This system was developed and is practiced by united technologies corporation (UTC). The ACE system is boarder based than the six sigma approach, however,