Incredible India
Housekeeping Operations
Program designed for practitioners who may have an interest in joining international students in one or more modular programs for the discovery/upgrading of their knowledge and skills in specific hospitality management subjects
Program Higher Diploma / Bachelor / Post Grad Dates April, 2 – April 6, 2012 and September, 3 – September 7, 2012 Duration One week, 20 hours Lecturer Gene Krebs, MBA
Qualification
Mid-‐management hospitality professionals IELTS 5 or equivalent
English Level
GENERAL OBJECTIVE On completion of this course, participants will demonstrate an introductory knowledge of the key elements of Hospitality Industry Housekeeping Operations as practiced in the United States. CONTENT 1. The Housekeeping Profession and the Principles of Management 2. Planning, Organizing and Staffing the New Organization 3. Directing and Controlling Ongoing Housekeeping Operations 4. Special Topics: Swimming Pool Operations and Management, Housekeeping in Other Venues, Safeguarding of Assets, In-‐House Laundries, and the Full Circle of Management OUTCOMES At the end of the module the participants will be able to: 1. List and describe five normative characteristics associated with
Program designed for practitioners who may have an interest in joining international students in one or more modular programs for the discovery/upgrading of their knowledge and skills in specific hospitality management subjects
Program Higher Diploma / Bachelor / Post Grad Dates April, 2 – April 6, 2012 and September, 3 – September 7, 2012 Duration One week, 20 hours Lecturer Gene Krebs, MBA
Qualification
Mid-‐management hospitality professionals IELTS 5 or equivalent
English Level
GENERAL OBJECTIVE On completion of this course, participants will demonstrate an introductory knowledge of the key elements of Hospitality Industry Housekeeping Operations as practiced in the United States. CONTENT 1. The Housekeeping Profession and the Principles of Management 2. Planning, Organizing and Staffing the New Organization 3. Directing and Controlling Ongoing Housekeeping Operations 4. Special Topics: Swimming Pool Operations and Management, Housekeeping in Other Venues, Safeguarding of Assets, In-‐House Laundries, and the Full Circle of Management OUTCOMES At the end of the module the participants will be able to: 1. List and describe five normative characteristics associated with