Preview

Inderstanding Consumer Behaviour Towards Luxury Products

Powerful Essays
Open Document
Open Document
14757 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Inderstanding Consumer Behaviour Towards Luxury Products
A Report On

Understanding Consumer Behaviour towards Luxury Products

By

Jitesh Sanghvi MMS – 137, Marketing Year 2009-10
K J Somaiya Institute of Management Studies & Research

Understanding Consumer Behaviour towards Luxury Products

Understanding Consumer Behaviour Towards Luxury Products

By

Jitesh A Sanghvi

Under the guidance of

Mar. Nilesh Talreja Senior Executive Interface Communication

______________ Designation SIMSR, Mumbai

K J Somaiya Institute of Management Studies & Research
May-June, 09

Jitesh Sanghvi - MMS -137, Marketing

Page 1

Understanding Consumer Behaviour towards Luxury Products

Certificate

Jitesh Sanghvi - MMS -137, Marketing

Page 2

Understanding Consumer Behaviour towards Luxury Products

Certificate of Approval
We approve this Summer Project Report titled "Understanding Consumer Behaviour Towards Luxury Products ..." as a certified study in management carried out and presented in a manner satisfactory to warrant its acceptance as a prerequisite for the award of Master in Management Studies for which it has been submitted. It is understood that by this approval we do not necessarily endorse or approve any statement made, opinion expressed or conclusion drawn therein but approve the Summer Project Report only for the purpose it is submitted. Summer Project Report Examination Committee for evaluation of Summer Project Report Jitesh A Sanghvi

Signature

1. Faculty Examiner

2. MMS Summer Project Co-coordinator

Jitesh Sanghvi - MMS -137, Marketing

Page 3

Understanding Consumer Behaviour towards Luxury Products

EXECUTIVE SUMMARY
Studying consumer behaviour enables marketing researchers to predict how consumers will react to promotional messages and to understand why they make the purchase decision they do. Marketers realized that if they know more about the consumer decision making criteria, they can design marketing strategies and promotional messages that will



Bibliography: Websites: www.csulb.edu/colleges/cba/.../Catherine_Cole_Gutierrez_Thesis.pdf http://www.scribd.com/doc/4975033/Consumer-behaviour www.economicswebinstitute.org/essays/carthai.pdf http://www.researchandmarkets.com/reports/614895/elite_china_luxury_consum er_behavior_in_china.htm http://www.escpeap.net/conferences/marketing/2006_cp/Materiali/Paper/Fr/DeBarnier_Rodina_V aletteFlorence.pdf http://www.unitymarketingonline.com/cms_luxury/luxury/luxury3.php http://www.retail-week.com/consumer-behaviour-a-new-era-of-frugalliving/1953647.article http://philippemihailovich.com/uploads/gettingtothebrandbrief.pdf Jitesh Sanghvi - MMS -137, Marketing Page 76

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Consumer behaviour is the rational choices a customer makes before buying a particular product or service, this includes their preferences, attitudes and intentions. Companies and businesses such as supermarket brand Sainsbury’s need to understand how consumers behave and what their behaviour is when it comes to buying certain products and services. This is because knowing a consumer’s behaviours can help a company tailor a particular promotion that will be effective in attracting customers, another reason is that they can then retain existing customers and also gain potential new customers through different advertising campaigns or promotions such as ‘buy one get one free’. The importance for Sainsbury’s to understand consumer behaviour is…

    • 228 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    In society, consumers do not only buy products to satisfy needs. Instead, they buy luxury products, which symbolise a lifestyle or image they would like to acquire. They aim to acquire this image by displaying that they can afford such luxury goods. This is called conspicuous consumption. This essay will determine why consumers engage in conspicuous consumption and what marketing implications this has in terms of the marketing mix.…

    • 2505 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    Lvmh Report

    • 7586 Words
    • 31 Pages

    References: Chadha, R., & Husband, P. (2006). The cult of the luxury brand: inside Asia s love affair with luxury. Finland: WS Bookwell.…

    • 7586 Words
    • 31 Pages
    Good Essays
  • Powerful Essays

    Keller, K. L., & Sood, S. (2003). Brand equity dilution. Sloan Management Review, 45(1), 12—15. Meyvis, T., & Janiszewski, C. (2004). When are broader brands stronger brands? An accessibility perspective on the success of brand extensions. Journal of Consumer Research, 31(2), 346— 357. Nueno, J. L., & Quelch, J. A. (1998). The mass marketing of luxury. Business Horizons, 41(6), 61—68. Reddy, M., & Terblanche, N. (2005). How not to extend your luxury brand. Harvard Business Review, 83(12), 20—24. Ries, A., & Trout, J. (1982). Positioning: The battle for your mind. New York: Warner Books. Smith, J. W. (2003). The mainstreaming of affluence. Marketing Management, 12(6), 52—53.…

    • 7300 Words
    • 30 Pages
    Powerful Essays
  • Powerful Essays

    In order to influence the consumer decision-making process advertising can be used as external stimuli in order to trigger the first stage of the consumer decision making process; problem or need recognition. Advertising can influence consumer behaviour by affecting the consumer’s desired state or their existing state…

    • 2083 Words
    • 9 Pages
    Powerful Essays
  • Best Essays

    Bibliography: Chevalier, M., & Mazzalovo, G. (2012). Luxury brand management: A world of privilege. Singapore: Wiley.…

    • 2468 Words
    • 6 Pages
    Best Essays
  • Powerful Essays

    References: Leibenstein, H. (1950), “Bandwagon, Snob, and Veblen Effects in the Theory of Consumers’ Demand”, The Quarterly Journal of Economics, Vol. 64, No. 2.(May), pp. 183-207. Vigneron, F. & Johnson, W.L. (1999), “A Review and a Conceptual Framework of PrestigeSeeking Consumer”, Academy of Marketing Science, No. 1, pp. 1-15. Erickson, G.M. & Johny K.J. (1985), "The Role of Price in Multi-Attribute Product Evaluations," Journal of Consumer Research, Vol. 12 (September), pp. 195-199. Lichtenstein, D.R., Ridgway M.N. & Netemeyer G.R. (1993), "Price Perceptions and Consumer Shopping Behavior: A Field Study," Journal of Marketing Research, Vol. 30 (May), pp. 234-245. Solomon, M.R. (1994), Consumer Behaviour, 2nd eds, Boston, MA.: Allyn and Bacon. Verhallen, T.M. (1982), "Scarcity and Consumer Choice Behavior", Journal of Economic Psychology, Vol. 2, No. 2, pp. 299-321. Dubois, B. & Duquesne, P. (1993), "The Market for Luxury Goods: Income Versus Culture," European Journal of Marketing, Vol. 27 No. 1, pp. 35-44 Berry, C.J. (1994), The Idea of Luxury: A Conceptual and Historical Investigation,New York: Cambridge University Press. Kahle, L.R. (1995), “Role-Relaxed Consumers: Empirical Evidence”, Journal of Advertising Research, Vol. 35 No.2, pp. 59-62. Bearden, W., Netemeyer, G.R. & Teel, E.J. (1989), “Measurement of Consumer Susceptibility to Interpersonal Influence”, Journal of Consumer Research,Vol. 15 (March), pp. 473-481. Rao, A.R. & Kent B.M. (1989), "The Effect of Price, Brand Name, and Store Name on Buyers ' Perceptions of Product Quality: An Integrative Review," Journal of Marketing Research, Vol. 26 (August), pp. 351-357.…

    • 4003 Words
    • 17 Pages
    Powerful Essays
  • Powerful Essays

    • Pierre Bordieux, Distinction: A Social Critique of the Judgment of Taste, London: Routledge, 1984…

    • 2391 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Luxury goods experienced a slowdown in current value growth for 2012 against 2011, largely attributed by the unstable economic conditions brought about by the 2011 Euro crisis as well as the slowing down of the Chinese economy. While consumers’ sentiments were still relatively strong, spending continued to tilt towards a more cautious end. Depreciation of Euros also saw more consumers heading to Hong Kong for holidays and in turn purchasing luxury goods from there to take advantage of the.…

    • 291 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Luxuryretailmiddleeast

    • 1561 Words
    • 7 Pages

    According to Altagamma Consensus 2011 the luxury retail market in the Middle East* has total value of…

    • 1561 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Final Ethnoconsumerist Report MK 501 E INTERNATIONAL CONSUMER BEHAVIOR Mengqiao JIN-MSC International Luxury Brand Management Programme ESC RENNES School of Business Autum 2012…

    • 2827 Words
    • 12 Pages
    Powerful Essays
  • Best Essays

    Research Plan

    • 2211 Words
    • 9 Pages

    Based on the perceived value framework of luxury brand consumer presented by Tynan (1999), Ho et al (2012) proposed a four-value…

    • 2211 Words
    • 9 Pages
    Best Essays
  • Satisfactory Essays

    Advertising has been described as a sales message; it does not just inform but sells. It helps move products and keeps business in business. Every time an advert arouses a consumer’s interest enough to result in a purchase it keeps a business going and helps secure the jobs of those who work there. Therefore, empirically based knowledge of consumer behavior is indispensable in any attempt to effectively sell products or services to any identified group of customers.…

    • 375 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Hrm Longchamp

    • 851 Words
    • 4 Pages

    References: Kapferer, J. N., and Bastien, V., 2009, “Luxury strategy: Break the rules of marketing to build luxury brands”, Kogan Page Limited, United States…

    • 851 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Metaphors and Assessment

    • 2264 Words
    • 10 Pages

    Past. research. has. rarely. included. both. intrinsic. and. extrinsic. aspirations. antecedents. in. predicting. luxury. consumption,. and. most. studies. have. assumed. that. conspicuous. antecedents. are. predominant. in. consumers’. motivations .. The. objective.of.this.study.is.to.build.and.test.a.model.of.the.effects.of.extrinsic.and. intrinsic.personal.aspirations.on.consumer.decision.making.in.the.luxury.goods. market .. The. findings. of. the. study,. conducted. in. France,. show. that. extrinsic. aspirations. are. more. strongly. related. to. conspicuous. consumption. than. to. quality. search. and. self-directed. pleasure,. suggesting. that. extrinsically. motivated. consumers. buy. luxury. brands. mainly,. but. not. wholly,. as. part. of. conspicuous. consumption. behaviour .. However,. intrinsic. aspirations. are. much. more. strongly. related. to. self-directed. pleasure. and. quality. search. than. are. extrinsically. aspirations,. suggesting. that. these. consumers. are. more. focused. on. their. own. pleasure. of. ownership. than. on. the. display. of. conspicuous. consumption .. The. findings. suggest. that. practitioners. should. take. into. consideration. both. types. of. consumer. motivation. in. the. design. of. their. marketing. campaigns,. in. order. to. increase. audience. reach. and. improve. brand. loyalty. in. the. long. run .. It. is. also. recommended. that. market. researchers. adapt. current. segmentation. and. brand. measurement.tools.to.include.intrinsic.motivations .…

    • 2264 Words
    • 10 Pages
    Satisfactory Essays