* The company itself * Suppliers * Marketing intermediaries * Competitors * Employees * Customers * Media * Shareholders
* Macro (national) environment - larger societal forces that affect the microenvironment.
* Socio cultural forces * Political /legal forces * Technological forces * Economical forces
These micro and macro forces do influence the information technology industry. Industry if maintains itself and develop its strategies then these factors would act as opportunity else threat. To run a business effectively and efficiently it should study the situations and should act wisely and smartly .I.T. components like IT services, consultancy, hardware, software all need a market for the exchange of values and products.
Taking the example of an I.T. company, Tata Consultancy Services the impact of these