Industrial and Personnel Psychology

1. Personal biographical characteristics of note are factors that describe an individual. Factors such as age, gender, marital status and tenure. These characteristics have an impact on the attitudes that an individual may have towards work and dependent variable such as productivity, absenteeism, and turnover and job satisfaction.

The relationship between age and job performance is of great importance because it is believed that job performance decreases as age increases. Though not all employers have perceptions of older employees. From a positive perspective it is noted that older employees have more experience, judgment, ethics and commitment. In addition, with older employees, labour turnover is reduced. Because of their longer tenure within the organization they tend to enjoy increased wages, pension and many other benefits and are therefore less likely to leave. With regards to absenteeism and older employees, the evidence is however mixed. Although there are decreases in avoidable absenteeism rates compared to younger employees, there is an increase in unavoidable rates due to poor health due to age, and longer recovery periods. However from a negative point it is noted that older employees lack flexibility, there is a decrease in their productivity due to decreased speed, agility, strength and co-ordination and resistance to change in a changing environment. Consequently, organizations are reluctant to hire older employees. In addition, they tend to retrench them first when it comes to downsizing. Gender in job performance has no evidence that it affects job satisfaction. However there is a difference in work schedules because women mostly prefer part time work or work flexibility due to family responsibilities. With regards to absenteeism women usually have a higher rate of absenteeism than men as women traditionally care for the family. For example when children are sick, it is the mothers who tend to take off work in order to take care of such