Influencing Patient Satisfaction

The quality of care delivered for inpatient services and outpatient service performed within a hospital has gained a lot of attention due to the Medicare reimbursement system. The primary goal in a hospital setting is to treat patient in a efficient manner with the best care possible. Executive and hospital staff are under extreme pressure to deliver quality care to patients as well as eliminating unnecessary cost. Radiology service plays an important role in influencing patient satisfaction. In my current role as a Radiology Director, It is my responsibility to ensure patient are receiving quality care on a consistent basis. Many hours are spent analyzing patient surveys to determine how to improve process and procedures to meet the demands