Preview

Info Systems

Powerful Essays
Open Document
Open Document
1106 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Info Systems
INFO Systems test 3

1) Well managed organizations that _____ are critical, complex and dynamic. A. Business processes B. Informations systems C. Boundaries D. Function 2) The first step in a business process management is to A. Create components B. Implement processes C. Create a model D. Assess results 3) In the diagram, the rounded rectangles refer to: A. Decisions B. Data C. Activities D. Facilities E. None 4) The type of diagram shown is called: A. A standard, as-is process diagram B. A race-lane layout model C. A high-level subassembly D. A swim-lane layout model E. None 5) In this diagram, the stone vendor and stone fabricator are: A. resources B. equipment C. Facilities D. Data flows E. None 6) Processes involving activies within a single department are called______ processes A. Departmental B. Functional C. Cross-functional D. Interorganizational E. Minimal 7) The most difficult business process scope to manage is A. Departmental B. Functional C. Cross-functional D. Interorganizational E. Maximal

8) When a business process is determined to have poor performance, the firm should always A. add more resources to the process B. Evaluate the cost of adding resources relative to the value added C. Assign different people to the process D. Employ more supervisors to make people work harder E. Outsource the process 9) Information systems are important to business processes because A. They implement business process activities B. They give people the ability to check their email C. They give people social networking applications D. A and b E. All of um 10) Jackson enterprises sells online directly to the environmental protection agency. Jackson is engaging in ________ e-commerce. A. b2b B. b2c C. b2g D. b2e 11) Companies that take

You May Also Find These Documents Helpful

  • Good Essays

    13. In a sell or process further decision, management should process further as long as the…

    • 7201 Words
    • 29 Pages
    Good Essays
  • Good Essays

    Information system

    • 3772 Words
    • 32 Pages

    According to the graph below, if a country is currently producing at point X, the opportunity cost of producing another consumer good is…

    • 3772 Words
    • 32 Pages
    Good Essays
  • Good Essays

    6) The use of digital technology and the Internet to execute the major business processes in the enterprise is called:…

    • 671 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Informaiton System

    • 1920 Words
    • 8 Pages

    Assess the advantages and disadvantages of using a Web-based compensation tool versus a client-server based or stand-alone PC-based system and then give your opinion on which system would provide the most value to an organization’s stakeholders. Include three (3) facts to support your opinion.…

    • 1920 Words
    • 8 Pages
    Better Essays
  • Better Essays

    Information Systems

    • 1117 Words
    • 5 Pages

    Ultimately, our success is determined not by the buildings we construct, but by the investment we make in the people and programs that bring each new facility to life. We are providing a broad framework of support that enables…

    • 1117 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    CIS 510 Quiz ch11

    • 1858 Words
    • 13 Pages

    3. This allows individuals to own their creativity and innovation in a way similar to owning physical property.…

    • 1858 Words
    • 13 Pages
    Powerful Essays
  • Satisfactory Essays

    Information Systems

    • 386 Words
    • 2 Pages

    d) Explain how the two tables are related. Which table contains the foreign key? What is the foreign key?…

    • 386 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    informatics

    • 1233 Words
    • 5 Pages

    It is no surprise that customer satisfaction is the primary focus for successful delivery of healthcare. The health care industry is booming with technological trends and consumer empowerment is evident. Patients are able to shop around for the best health care available at the right cost, forcing facilities to upgrade to the latest technology in order to compete.…

    • 1233 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Info Technology

    • 461 Words
    • 2 Pages

    Today’s families are living in an age where technology plays a major role. One can expect to encounter different options when it comes to choosing a cable provider. In the paragraphs to come, we will discuss the Cable Communications Act of 1984. Fair Credit Reporting Act, 1970 will also be discussed when answering the question what were the advances in information technology that resulted in new ethical issues necessitating the creation of each act.…

    • 461 Words
    • 2 Pages
    Good Essays
  • Good Essays

    The Hallmark Experience

    • 1506 Words
    • 7 Pages

    b) Inorder to achieve a defined business outcome a set of logically related tasks must be performed. These tasks are termed processes.…

    • 1506 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Bus405

    • 4095 Words
    • 17 Pages

    Business process is a set of logically related business activities that combine to deliver something of value (e.g. products, goods, services or information )to a customer. Business process can also be said to be a structured, measured set of activities designed to produce a specific output for a particular customer or market. It implies a strong emphasis on how work is done within an organization, in contrast to a product focus’s emphasis on what. A process is thus a specific ordering of work activities across time and space, with a beginning and an end, and clearly defined inputs and outputs: a structure for action. ... Taking a process approach implies adopting the customer’s point of view. Processes are the structure by which an organization does what is necessary to produce value for its customers.…

    • 4095 Words
    • 17 Pages
    Good Essays
  • Satisfactory Essays

    Study Guide

    • 2915 Words
    • 16 Pages

    Project _____ management involves defining and managing all the work required to complete the project successfully.…

    • 2915 Words
    • 16 Pages
    Satisfactory Essays
  • Good Essays

    A decision is a conclusion or resolution reached after a thought out consideration of variables in a problem. When more than one possible action is involved in solving a problem, a decision must be made.…

    • 2056 Words
    • 9 Pages
    Good Essays
  • Satisfactory Essays

    Chapter 1 Mis

    • 1429 Words
    • 6 Pages

    | |5. |Business processes are those logically related tasks for accomplishing tasks that have been formally encoded by an organization. |…

    • 1429 Words
    • 6 Pages
    Satisfactory Essays
  • Satisfactory Essays

    1. Perform value chain analysis: Use competitive forces 4 analysis b/c no customer feedback data present. Threats affecting ⏏is new entrants & existing competitors. To overcome:  support value activities to raise barrier 2 entry, these include Biz infrastructure, HRM, R&D & procurement. 2. Determine Biz Strategy & process: A Strategy is a plan of action designed to achieve a major overall aim. Processes are tasks performed within a VCA. ⏏has good operational IS but analytical info is hard to get & ≠ useful. Strategy: to improve access to quality analytical info for DM. Current DM ≠ supported by quality Info or tools. Strategy: to provide better support 4 DM. Change DM process, use tools 2 provide better support 4 DM & allow prompt strategies + process changes. 3. Determine IS needs: ⏏has good Operational IS, Restaurant Ordering, Ingredient Purchasing, Staff Roster, Payroll, Accounting IS. But need an Analytical IS to support manipulation of info 2 create Biz Intelligence in support of strategic DM. Additionally appropriate decision support system could help managers: 1 check if changing no. Items on menu have >effect. 2 investigate ? Happen if rest open > or $100 on a transaction, to  Up-selling or Cross- Selling. ⏏could use a Customer Service CRM IS to 1) auto make + cancel reservations & take away orders. 2) Remind customers of reservations via SMS on the day. 3) Allow customers to provide further feedback on problem w menu. 4) Allow customers 2 comment on service issues (incorrect orders). An appropriate analytical CRM IS could help biz by 1) finding new customers, 2) giving customers what they want 3) retain customers by following up initial contact.…

    • 825 Words
    • 4 Pages
    Satisfactory Essays