What are the three dimensions of business problems? Provide examples of each. The three dimensions of business problems are as follows:
Organization: The organization dimension of information systems consists of subjects such as the organization’s chain of command, practical specialties, business processes, culture, and political groups. The “business processes are logically related tasks and behaviors for accomplishing work… Parts of an organization’s culture can always be found embedded in its information systems.” (Laudon & Laudon, 2011, p.16)
People: People who are skilled maintain the information systems in order to achieve success in a business. This involves employee training, make decisions, and formulate action plans to solve organizational problems. They also have complications in assessing performances and “employee attitudes about their jobs, employers, or technology can have a powerful effect on their abilities to use information systems productively.” (Laudon & Laudon, 2011, p.16)
Technology: The technology dimension involves computer hardware, software, data management technology, and networking/telecommunications technology. “The IT infrastructure provides the foundation, or platform, on which the firm can build its specific information systems.” (Laudon & Laudon, 2011, p.17)
What is the difference between IT and information systems? Describe some functions of information systems.
This difference between IT and information systems is that, "An information system is a set of interrelated components that work together to collect process, store, and distribute information to support decision making, coordinating, and control in an organization. In addition, information systems may also help managers and workers analyze problems, visualize complex subjects, and create new products." (Laudon & Laudon, 2011, p.13) IT (Information Technology) “consists of all the hardware and software that a firm