Information System in Business Today- Chpter 1
7/29/2013
Management Information Systems
Chapter 1
Chapter 1: Information Systems in Global Business Today
Learning Objectives
Information Systems in y Business Today
VIDEO CASES
Case 1: UPS Global Operations with the DIAD IV Case 2: Google Data Center Efficiency Best Practices Instructional Video 1: Green Energy Efficiency in a Data Center Using Tivoli Architecture Instructional Video 2: Tour IBM’s Raleigh Data Center
1.2
• Understand the effects of information systems on business and their relationship to globalization. • Explain why information systems are so essential in business today. • Define an information system and describe its management, organization, and technology components.
Copyright © 2014 Pearson Education, Inc.
Management Information Systems
Chapter 1: Information Systems in Global Business Today
Management Information Systems
Chapter 1: Information Systems in Global Business Today
Learning Objectives (cont.)
Shortening Lines at Disney World: Technology to the Rescue
• Define complementary assets and explain how they ensure that information systems provide genuine value to an organization. • Describe the different academic disciplines used to study information systems and explain how each contributes to our understanding of them. • Explain what is meant by a sociotechnical systems perspective.
1.3
Copyright © 2014 Pearson Education, Inc.
• Problem: Long lines limit how many rides, shops, and restaurants a customer can visit during a stay. • Solutions: Enhance customer satisfaction and spending by using information systems to spot gridlock and improve crowd flow. • Operational Command Center uses video cameras, digital maps, computer programs, and mobile apps to monitor attendance, registers, and spot and prevent gridlock • Demonstrates IT’s role in increasing value and revenue in any business. • Illustrates the potential for technology to improve customer experience.
1.4
Copyright
Management Information Systems
Chapter 1
Chapter 1: Information Systems in Global Business Today
Learning Objectives
Information Systems in y Business Today
VIDEO CASES
Case 1: UPS Global Operations with the DIAD IV Case 2: Google Data Center Efficiency Best Practices Instructional Video 1: Green Energy Efficiency in a Data Center Using Tivoli Architecture Instructional Video 2: Tour IBM’s Raleigh Data Center
1.2
• Understand the effects of information systems on business and their relationship to globalization. • Explain why information systems are so essential in business today. • Define an information system and describe its management, organization, and technology components.
Copyright © 2014 Pearson Education, Inc.
Management Information Systems
Chapter 1: Information Systems in Global Business Today
Management Information Systems
Chapter 1: Information Systems in Global Business Today
Learning Objectives (cont.)
Shortening Lines at Disney World: Technology to the Rescue
• Define complementary assets and explain how they ensure that information systems provide genuine value to an organization. • Describe the different academic disciplines used to study information systems and explain how each contributes to our understanding of them. • Explain what is meant by a sociotechnical systems perspective.
1.3
Copyright © 2014 Pearson Education, Inc.
• Problem: Long lines limit how many rides, shops, and restaurants a customer can visit during a stay. • Solutions: Enhance customer satisfaction and spending by using information systems to spot gridlock and improve crowd flow. • Operational Command Center uses video cameras, digital maps, computer programs, and mobile apps to monitor attendance, registers, and spot and prevent gridlock • Demonstrates IT’s role in increasing value and revenue in any business. • Illustrates the potential for technology to improve customer experience.
1.4
Copyright