Information System Used in MPH
Table Of Contents
Page
1.0 Introduction & Executive Summary 2&3
2.0 Findings & Discussions 4
2.1 Overview of MPH Book Store 4
2.2 Use of information system in MPH Book Store 5
2.2.1 Point of sales (POS) system 5
2.2.2 Close Circuit Television (CCTV) System 6
2.2.3 Primary activities of MPH Book Store 6
2.2.3.1 Inbound Logistics 7
2.2.3.2 Operations 7
2.2.3.3 Outbound Logistics 7
2.2.3.4 Sales & Marketing 7
2.2.3.5 Service 7
2.2.4 Secondary Activities 7
2.2.4.1 Infrastructure and Administration 8
2.2.4.2 Human Resource Management 8
2.2.4.3 Technology 8
2.2.4.4 Procurement 8
2.3 Organization Model 9
2.4 Category of Information Systems Used 10
2.4.1 Transaction Processing System 10
2.4.2 Characteristics of TPS 10&11
2.4.3 Types of Transactions 12
2.5 Business Process 13
3.0 Conclusion 14
4.0 Recommendation 15
5.0 References 15
6.0 Letter for Interviewing the Manager Of MPH 16
1.0 Introduction
The Information Systems (IS) unit within the business is largely responsible for meeting this challenge. Many well-known examples of the use of information technology for competitive advantage involve systems that link an organization to suppliers, distribution channels, or customers. In general, these systems use information or processing capabilities in one organization to improve the performance of another or to improve relationships among organizations. New developments in basic information technology, innovation in its employment among organizations is increasingly crucial for competitive survival and success. Not only large organization needs information systems to help run their business, even medium and small organization needs them too. Organizations depend a lot on information systems because it can help to calculate accurate information, store a large
Page
1.0 Introduction & Executive Summary 2&3
2.0 Findings & Discussions 4
2.1 Overview of MPH Book Store 4
2.2 Use of information system in MPH Book Store 5
2.2.1 Point of sales (POS) system 5
2.2.2 Close Circuit Television (CCTV) System 6
2.2.3 Primary activities of MPH Book Store 6
2.2.3.1 Inbound Logistics 7
2.2.3.2 Operations 7
2.2.3.3 Outbound Logistics 7
2.2.3.4 Sales & Marketing 7
2.2.3.5 Service 7
2.2.4 Secondary Activities 7
2.2.4.1 Infrastructure and Administration 8
2.2.4.2 Human Resource Management 8
2.2.4.3 Technology 8
2.2.4.4 Procurement 8
2.3 Organization Model 9
2.4 Category of Information Systems Used 10
2.4.1 Transaction Processing System 10
2.4.2 Characteristics of TPS 10&11
2.4.3 Types of Transactions 12
2.5 Business Process 13
3.0 Conclusion 14
4.0 Recommendation 15
5.0 References 15
6.0 Letter for Interviewing the Manager Of MPH 16
1.0 Introduction
The Information Systems (IS) unit within the business is largely responsible for meeting this challenge. Many well-known examples of the use of information technology for competitive advantage involve systems that link an organization to suppliers, distribution channels, or customers. In general, these systems use information or processing capabilities in one organization to improve the performance of another or to improve relationships among organizations. New developments in basic information technology, innovation in its employment among organizations is increasingly crucial for competitive survival and success. Not only large organization needs information systems to help run their business, even medium and small organization needs them too. Organizations depend a lot on information systems because it can help to calculate accurate information, store a large
References: 1. Introduction to Information Systems: supporting and transforming business Rainer, Turban & Potter; John Wiley and Sons, 2007 7. Mind Tools Ltd, 2009, Porter 's Five Forces, http://www.mindtools.com/pages/article/newTMC_08.htm