BIS/229
09/05/2012
Malinda Marsh
Week 1 Assignment
In today’s volatile information era, information technology has revolutionized advertisement methods to consumers. The use of advancement in information technology, such as automated and prerecorded messages caused numerous controversies and complaints to the government authority. This engaged the Federal government and Congress to intervene in the protection of the consumers. The Federal government and Congress had create statutes, such as Telephone Consumer Protection Act (TCPA), 1991, and Do Not Call Implementation Act, 2003 that prohibits or blocked unsolicited advertising via communicational devices. This report will illustrate the advances in information technology that resulted in new ethical issues necessitating the creation of each act? The advancement in information technology (IT) has redefined the techniques and strategies on how industries efficiently communicated and convey their information and services to the consumers. However, certain technique, such as telemarketing caused numerous controversies and complaints to the government authority. This enacted the Federal Telephone Consumer Protection Act of 1991. According to “Class Actions under the Federal Telephone Consumer Protection Act of 1991” (2010) “The TCPA is a federal statute enacted in 1991 that prohibits unsolicited advertising by facsimile, automated recorded telephone messages, advertising calls to cellular telephones or other devices where the customer must pay to receive the call, and solicitation after consumers have included their names on the no-call list. The creation of the act was formed to be addressing the consumer concerns about unsolicited advertisement via communicational methods. One-concern consumers had been intrusive behaviors of calls. Numerous consumers considered
References: Brown, D. B. (2010). Class Actions under the Federal Telephone Consumer Protection Act of 1991. FDCC Quarterly, 61(1), 84-98. H.R. 395 (108th): Do-Not-Call Implementation Act. (2012). Retrieved from http://www.govtrack.us/congress/bills/108/hr395