Dr. Ashish Bharadwaj ashish@upes.ac.in
Introduction to Information Systems Management
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Today’s Business Environment
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Characterized by:
− Rapid Change − Complexity − (Social) Global Economy − Hyper-competition − Customer Focus
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Businesses face pressure to produce more with fewer resources
Organizational Responses
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Pressures provoke proactive and reactive organizational responses. Business responses to pressures may involve use of Information Technology and Information Systems. In some cases, IT is the only solution to business pressures. Knowledge of IT capabilities is essential to today’s businesspeople.
Business Pressures and Organizational Responses
Why Should You Learn About IT?
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What can be done with IT and the consequences of using IT are very interesting. Organizational structure, management, and business processes are often changed with IT. Career opportunities are abundant in IT. IT affects every business functional area.
Some Key Definitions
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Data: raw facts; collected, not organized. Information: data organized in a meaningful way. Knowledge: information organized to convey understanding, experiences, accumulated learning, or expertise.
What is an Information System?
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A system that collects, processes, stores, analyzes, and disseminates information.
Data Calculations
Instructions
Collect Inputs
Process Produce And Outputs Transform Store
Reports
What Makes Information Useful?
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It is accurate
− Freeof errors
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It is relevant
− Applies to the issue under study
It is complete
− Includes everything needed
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It is timely
− Available when needed
It is flexible
− Can be viewed in various ways
It is verifiable
− Basis for results can be traced
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It is reliable
− Results are always consistent
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It is accessible
− All those who need the information can get to it
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It is secure
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